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Product & services pricing
3.44/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.38/5
Customer service:
3.75/5
Return/Replacement policy:
2.50/5


5/5

2024-02-20

Old Dell Laptop battery

"Thank you for fast shipping"

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5/5

2024-02-05

I am happy with my battery. It works well.

"I called laptopexpress and got wonderful customer service. I ordered the battery and had it installed. This was way cheaper than buying a new laptop. My battery came quickly too."

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1/5

2023-12-15

NO CUSTOMER SERVICE

"I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again."

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5/5

2023-11-07

Direct replacement

"On time, fully charged and works correctly when plugged in."

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5/5

2023-08-31

Laptop Battery

"Got item in a timely manner. Instructions on how when and why to charge and use battery were very clear."

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1/5

2023-08-06

Battery cells swelling up

"Upon delivery at least one of the cells is swollen and has popped the joints on the battery case. I am concerned that the battery may explode and have asked for instructions and have not received them yet."

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5/5

2023-06-24

Exceeded expectations

"I left a message and my call was returned within the hour. My question was answered clearly and courteously. I chose the free shipping, which was supposed to take 9-15 days, but my battery arrived in 3 days. It is important to read the directions in the box.
I would order from this company again.
"

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5/5

2023-05-31

Perfect replacement battery

"I have an old laptop that I still use because it has programs that will not run on newer versions of Windows. Unfortunately, the battery died about ten years ago, and I had not been able to find a replacement. Just by chance, I was looking one day and found the battery on Laptop Battery Express. I ordered the battery. It arrived quickly, and is perfect, works great in my old laptop. I am very happy."

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5/5

2023-04-30

Lenovo replacement battery

"Easy ordering, fast shipping and it works perfectly. Would definitely recommend. "

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5/5

2023-03-25

Purchase of correct battery was easy and quick

"I was having trouble finding the correct battery by the model number of my computer. I came to Battery Express and quickly found my computer in their listing and the correct battery. The order came quickly and fit perfectly. I followed the battery break in procedure and now get almost 6 hours out of the new battery. Thanks!
"

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5/5

2022-06-22

Speedy delivery and nice pricing

"Well, I put that in the title, but ultimately I needed the product and that which was delivered was good quality for a good price. Dealing with the website was easy, the delivery was quick and the packaging was sufficient. "

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5/5

2022-06-11

Paul D Fort Lauderdale Fl

"Very Good , from ordering , delivery & install "

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2/5

2022-04-25

Not as advertised

"Ordered a 2950 maH, received a 2600 maH. Advertised as 14.4 volt, it is only 13 volt"

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5/5

2022-04-24

Nice product

"Perfect match with original. Fast delivery. Good instruction sheet. Got discount coupon "

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5/5

2022-04-21

Excellent Product and Service

"Though the fitment guide is not an exhaustive list, it was very easy to verify the correct battery for my laptop. The battery was more expensive than what can be found on the huge e-commerce website, but from personal experience the delivered product lasted four times longer and of better quality (both in fit and longevity). Inquiries/questions were promptly answered and the delivery was fast even with normal delivery. This is at least my third time (different laptops) that I've purchased from Laptop Battery Express and will not be my last. "

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