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Verified
5/5

2009-05-14

""I have been ordering from your company via internet for quite few years now, but always with US domestic shipping point, never international. I must say that so far your company’s record is flawless. The best a men could wish for." -Marijan K.
"

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Verified
1/5

2006-08-20

" found and ordered a laptop travel charger from laptoptravel from a web search. The charger was supposed to be a dual purpose car/airport charger that could charge my laptop in either place. What I received was a car adapter only charger. Since I don't fly often, I was annoyed but I don't complain easily, so I hung on to it. Later when I went on a trip to another city, I used my charger, but my computer went down halfway through the trip. I found that the connector on the computer side of the adapter was poorly designed, and would only charge my laptop if constant pressure was put on it to push it to an angle. Needless to say, this is difficult to do while driving. So, I ended up with a $80 piece of equipment that is not what was advertised, and even when used in the one limited way it COULD work, was so poorly designed that it was impractical to utilize. I have sent laptoptravel several messages detailing my complaints, they refuse to respond and apparently have no intention of making this right. Do NOT do business with this company, this is a case of you get what you pay for. Pay a little extra, and get something you can depend on because you will never be able to depend on this company, or the merchandise they use to rip you off. "

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Variety of brands and products offered
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Verified
5/5

2004-10-13

"I had a fast response to a pre-order question, plus they guaranteed the adapter would work. They shipped fast and I ended up with a Dell-branded travel adapter that my Dell-employed sales rep said wasn't available for another month. Very happy with this reseller and their service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy

5/5

2003-12-16

"Great Experience with this company. A question about my laptop battery was responded to quickly so I placed an order. Order shipped same day. Many companies fail in their communication, Laptop Travel did not: an email was sent with accurate tracking information. Would have paid extra $ for the service alone but the price was the lowest I found. I'm happy."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site