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Verified
1/5

2004-09-02

"One week after order confirmation, never received a shipping confirmation. No response after two e-mails with request for shipping information. No shipping information on web site. Cancelled order 9/2/2004."

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Verified
5/5

2003-09-21

"I ordered 8 ink cartridges from this company and was very satisfied with the order, service , and dellivery time. I would definetly order here again, and recommend them to others. I see some of the other comments about computer parts, but as far as the ink order, they were great."

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Overall product shipping and delivery process

5/5

2003-02-27

"Straight up excellent seller. I ordered on the 23rd of Feb. and received on the 26th of Feb. I purchased 4 ink cartridges at the same price it cost me for 1 cartridge at Best Buy. I will always purchase ink cartridges from this company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

RCC
2/5

2002-11-18

"I knew based on this companies rating I was taking a risk but they were the only vender I could find who carried a product I was interested in. I also ordered a Symantec software product to maximize the efficiency of the shipping costs. The printing products were incorrect and the solution to that is still pending. The real problem came with the software order. I was shipped 3 CD's which were clearly marked for distrobution with new PC only, not for sale or re-sale. When I contacted L&M (they also go by simplybargains.com) I met with some resistance to the point I had to hang up since I could not get a word in edgewise. I contacted Symantec who requested I forward the information to their anti piracy dept. When confronted with this L&M all of a sudden became helpful and authorized a return of the software at their cost and offered their apologies. Too little too late, I will never do business with this company, regardless of the products they carry."

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered

5/5

2002-08-28

"Was about the only reseller that had the cartridge for my printer. I ordered an HP C1823D Color Cartridge for my 722C printer. Item arrived quickly and had no trouble.

Reseller also known as simplybargains.
"

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1/5

2002-05-07

"Also called Simply bargains I posted same comment there.

I have ordered twice from this company I should have learned my lesson the first time. First experience (I let this one go did not post here). Ordered 4 in cartridges took 5 days to ship when received packing slip showed all 4 shipped but there was only three in the box. Called they said guess what computer error they were out of stock but did ship me the missing item a week later. OK mistakes happen. Now my second order. They confirmed the order and charged my credit card. a week later still no confirmation of shipping. Called them. After checking they told me the problem was, yes again the computer was wrong, that they thought they had the items in stock but 2 of the 4 ink cartridges I ordered were actually out of stock. I cancelled my order they credited (I hope can't check yet) my credit card which by the way should not have been charged since the items were not shipped but YES computer error. Enough said
"

Detailed Review Benchmark + -
Overall quality of the company
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Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process