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Verified La Petite Academy - 8796 Marbach Shopper
Verified
3/5

2024-04-25

"This location has a extremely high turnover rate.... my twins can't get used to a teacher because withing 6 months there is someone new in the class."


Verified La Petite Academy - 8796 Marbach Shopper
Verified
3/5

2024-04-13

"Overall this school is great and caring but this recent incident with my child being injured due to neglect has soured my opinion until I can see physical changes to new teacher commitment to safety/well being of the kids."


Verified La Petite Academy - 8796 Marbach Shopper
Verified
5/5

2024-03-06

"It's been good. They have tried there best to accommodate for our baby with a disability. And we like her teachers and director any issues even when they have been small like sproutabout not working correctly or something they have helped us with."


Verified La Petite Academy - 8796 Marbach Shopper
Verified
2/5

2024-02-22

"My son started in January it’s now ending February, I waited to give a response, to see how my child progressed. At this point, I’m still apprehensive! I’m pretty much set on moving him to a different school. There’s a lack of nurturing, empathy, compassion even just acknowledging he’s there at times. The first few weeks I was pretty upset at things that occurred! The director listened and adjusted, however, those were basic needs that were being ignored until I addressed them . What would happen if I didn’t log in to view my child at that time? Basically the fist few weeks my child was just wondering around , with no interaction with his teacher. Also I felt my son was singled out, because at nap time. All of the other children were given their pillows and blankets, and more than a couple of occasions. My child was not given his, even though it was right there in the cubby with everyone else’s also, my child wasn’t being offered water during the day. ( was addressed and corrected)"


Rep reply posted 2024-03-05
A rep from La Petite Academy - 8796 , LearningCareGroupCL, has responded:

“We are so sorry to hear about the experience you had at one of our locations. Can you please contact our Customer Support Team at 877-817-3883 so we can work to resolve your issue?”


Verified La Petite Academy - 8796 Marbach Shopper
Verified
5/5

2023-11-30

"This school has always been great but with the new leadership it is now even better. The staff is of the highest quality and they show me every day how much they really care for my child. The facility is always clean and I can completely tell they take pride in their work. I have zero reservations about fully recommending them to every parent I meet. The daycare deserves recognition for always going above and beyond for their children."


Verified La Petite Academy - 8796 Marbach Shopper
Verified
5/5

2023-11-03

"We love everyone and everything about this place. The kids look forward to coming to school everyday. We feel great we receive updates and are able to log into the cameras and see how the kids are doing throughout their day."


Verified La Petite Academy - 8796 Marbach Shopper
Verified
4/5

2023-10-26

"The director, Ms. Malu, is one of the best directors I have come across. She leads the center with her heart, she enriches the children with compassion and grace. The teachers are awesome! Whenever I voice my concerns about my children they address it in a timely manner. My children leave the center daily with a new milestone met and so much love because of the time and attention Ms. Malu and the teachers give."


Verified La Petite Academy - 8796 Marbach Shopper
Verified
5/5

2023-10-25

"This school saved us when we first moved here. They took our baby I'm when we PCSd and no one else had openings. They were so kind and caring to our baby. They would ask us how she was when she didn't go to school and how our day was going as well. Just super friendly staff all around, they made us feel like family."


Verified La Petite Academy - 8796 Marbach Shopper
Verified
1/5

2023-06-10

"I’ve experience a non professional environment they’re constantly under staff and they hire just anyone who’s not even fit to be taking care of children"


Verified La Petite Academy - 8796 Marbach Shopper
Verified
5/5

2023-06-08

"Mrs Anna has been a wonderful teacher. My son cried almost every day for a few months until Mrs Anna came along. She is a caring, patient and loving teacher."


Verified La Petite Academy - 8796 Marbach Shopper
Verified
4/5

2023-05-25

"We had some very favorite teachers Ms. Dee, Director Karri, Ms. Rosie, Ms. Abby, Ms, Julia and Ms. Monica. They truly made us feel Welcome and loved we also loved Ms. She rice and Ms. Maureen! We haven’t learned the new teachers names. Ms. Krystal has been great these past two weeks!"


Verified La Petite Academy - 8796 Marbach Shopper
Verified
4/5

2023-04-18

"We’ve had a good experience so far. Have been here almost 3 months. The teacher is very loving and nurturing and the director has been helpful when needed."


Verified La Petite Academy - 8796 Marbach Shopper
Verified
4/5

2022-10-27

"This school has been great especially with my daughter. She has been trying to say more words and she can eat with a spoon."


1/5

2022-07-06

Rude

"They claimed I hadn’t of paid different weeks payments but I did every time, every time they charged me late fees even though I showed my bank account that it had been paid, and then they had me pay twice for the same week. They literally took hundreds of dollars from me when I paid on time!

The daycare worker pushed my son one time.

My son would get hurt and I wouldn’t be notified until he was picked up. He now has a scar under his chin.

One time, I asked a question about why my son got in trouble, I was told he wasn’t listening and had the door slammed in my face. I wasn’t given the story or details. And I even asked a different teacher what happened but the director cut in and said that to me. She was always rude, my boyfriend, mom, and I all think this.

My son likes everyone and is sweet, but told me he doesn’t like his teacher.

Do not go here!
"

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Overall customer service

Verified La Petite Academy - 8796 Marbach Shopper
Verified
2/5

2022-06-03

"POOR!!! I'm not greeted when I arrive. No one welcomed us on our first day or provided direction on where to go/how to sign in. No one introduced themselves. My youngest son's teacher barely turns to acknowledge me when I arrive, doesn't get daily feedback, and doesn't give us a goodbye greeting. I am withdrawing my youngest and putting him somewhere where I feel will provide enriching activities. I'm only leaving my oldest because it's too last minute to find last minute summer care."