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Product & services pricing
3.37/5
Chance of future purchase:
3.57/5
Shipping & packaging:
4.24/5
Customer service:
3.72/5
Return/Replacement policy:
4.00/5


Verified
5/5

2024-04-28

Great kratom

"I ordered their extract which was very good by the way, they had promotional items on discount (thank you), and overnighted shipping as an offer (shipped in literally 1 days). The price is on the higher side, but the quality is great."


Rep reply posted 2024-04-29
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for shopping at Kratora and for taking the time to share your experience, we truly appreciate it.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-09-14

Very good customer service

"I messed up ordering and not choosing the right option for the credit card. I spoke with customer service and the lady I spoke with was very helpful and polite. Very impressed."

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Verified
5/5

2024-09-10

Only place I'll Buy Kratom

"I found Kratora 11.5 years ago and haven't looked back since. I've never had a problem. They always respond right away with any questions I may have and shipping is quick...especially because I'm on the east coast. "

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Rep reply posted 2024-09-11
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for being a loyal customer and taking the time to rate us!
This review means a lot to us.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-09-08

Great az always

"Great product always deliver thanks kratora "

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Rep reply posted 2024-09-09
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for posting this review!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-09-02

Above and beyond

"My order got lost and they shipped me a replacement order. They saved the day. I was so happy that they cared this much for me. They are the best. "

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Rep reply posted 2024-09-03
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for leaving this review! We are happy to hear that the shipping problems were solved.

If you ever have any other issues again, please do not hesitate to contact us at kratora@buykratom.us. We'll be happy to help!

Warm regards,

Manuela
Customer Service Representative at Kratora


Verified
5/5

2024-08-26

tried the Liquid in a bottle

"I can get three serving out of the bottle. have to be carfull, how you tip the bottle, for it will all empty into you mouth, its only a small amount, but powerful, still love the powder. and gummies. there service is fast ! "

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Rep reply posted 2024-08-27
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for posting this review, it means a lot to us!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-08-25

Love their euphoric liquid kratom

"It always helps me get going in the morning!"

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Rep reply posted 2024-08-26
A rep from Kratora, manuelakratora, has responded:

“We're glad to hear that our product hits the mark for you!
Thank you very much for this 5-star rating.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-08-22

Long Time Trust Deal

"I have for over a decade been blessed with precision deliveries I never doubted anything but grand service & that is what I received ! . "

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Rep reply posted 2024-08-22
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for your loyalty!
This review means a lot to us, we really appreciate it.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-08-20

Excellent service I was not not satisfied with my purchase and they refunded me no questions asked thank you very much

"Excellent service I was not not satisfied with my purchase and they refunded me no questions asked thank you very much "

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Rep reply posted 2024-08-21
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this review. At Kratora our customers' satisfaction is our main priority.
If you have more questions, please do not hesitate to contact us at kratora@buykratom.us. Our customer service team is always happy to help! :)”


Verified
5/5

2024-08-04

Kratora

"Excellent serive and great products at fair price coupled with on time shipping.
WHAT'S NOT TO LIKE,! HATS OFF TO YOUR EXCELLENT STAFF
"

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Rep reply posted 2024-08-06
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for shopping at Kratora and taking the time to leave these positive remarks.
Hats off to your awesome review!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-07-30

Excellent Product

"The product helped with my energy level."

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Rep reply posted 2024-07-31
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating, we really appreciate it!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2021-09-15

Great service and more

"Great service, great product, great company, highly recommended!"

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Rep reply posted 2021-09-15
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating. We truly appreciate it.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-07-25

Effective

"Their fermented kanna is more potent than expected, as a newcomer with absurd tolerance to things without even taking them, this was a refreshing lack of a nothingburger."

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Rep reply posted 2024-07-26
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this review and for your 5-star rating. We truly appreciate your feedback.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-07-17

HERBAL HEALING

"prompt delivery, great product"

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Rep reply posted 2024-07-18
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-07-16

First time kratom guy

"I picked up the capsule variety pack and received my order with lightning speed. I found that I enjoy all five of the varieties I bought, but would have to say the Maeng Da and Thai Red are my favorite. I look forward to broadening my kratom horizons further with my next order."

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Rep reply posted 2024-07-17
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for buying at Kratora! We are very happy to hear that our products hit the mark for you!

If you ever have any questions, please do not hesitate to contact us at kratora@buykratom.us and we will be happy to help.

Best regards,

Manuela
Customer Service Representative at Kratora”