"ABSOLUTELY HORRIBLE.

2 weeks after my order was sent in, they had yet to even ship out my order. This is far from the "in stock" message their website gave me.

After I emailed them about the delay, their sales rep told me that my item would ship out two thursdays ago "at the latest". yet again, another lie.

i cancelled my order, and as of this moment, i have received no refund. i should not be charged until an item is shipped, yet i was.

I will update these comments only if action is taken to return my money.

9/17/04
I have yet to receive my refund.

9/20/04
As of this hour, the credit card company states that there has been no credit posted to my account. what is taking so long???????

9/21/04
Just received credit. Good that i got it, but why did i have to fight them for a week?"

"**Two Thumbs Way Up**
Ordered on thursday and received on monday- wow

Quality of laser etch is awesome!!

"

"Ordered a UV reactive window for my Chieftec case.

-Very fast shipping
-Window was packaged very well, seems impossible for it to be damaged shipping.
-The quality of the etches are amazing, and you can order custom ones.
-High quality Plexi, and the UV reactive looks great with a blacklight. The entire windows lights up with little light.
-The measurements ans screw hole placements were exactly the same as a stock window."

"Ordered 3 custom etched windows and received them within a week. The windows look great!

I ordered from koolpcmods after having a horrible experience with another company, xport1. To make a very long story short, I ended up with a set of duplicate windows from both companies. (I sent the same jpg files to both companies). I compared the quality of the etchings and found that the windows from koolpcmods to be superior.

"

"Ordered A xide Pad. Came earlier than expected. Great value. Pleasure to do business with. ~ Thx"

"I am very impressed with KoolPCMods. Their web site is easy to use, their prices are low, their products are quality, and they really treated me well. The professionalism exhibited by this relatively small business (friendly support staff, etc.) is something all businesses should exhibit. When I need more windows, XidePads, or fan grills, KoolPCMods will be the ones getting my credit card number."

"I ordered a replacement window for my pre-modded Chieftec case with one of their stock etches. I got the window promptly with only one minor chip in the window in a location that would not be seen. I email KoolPCMods to thank them and give them a heads up on how the USPS was treating some of their packages, not asking for an exchange. I received an email back the next day thanking me for my business and input about the shipping and I was asked if I would like a replacement window. Now that is how a customer should be treated!"

"Checked this buisness out for awhile contemplating the Xide-Pad II. Well i finally gave into the temptation and couldnt not be any happier at all! The pad is great the responce is high and it is comparable to an everglide. The lighting is beautiful and really complements the rest of my computer station. I would highly recomend them. (I ordered Thursday night around midnight and recived monday morning) Good job Kool PC"

"What a great company. Ordered 4 80mm and 1 92mm fan grills and a lighted case badge on 5/11/03 with standard ground shipping. Got an e-mail on 5/12/03 saying shipping was delayed a day.No biggie but because it was delayed they threw in an extra 92mm and 80mm fan grill (an $18.00 value) and sent the order 3 day priority mail. Very impressed, will order from them again."

"Nothing to complain, everything got here fine, nice prices and fast costumer support."

"Wow. Ordered a xide pade II on Friday, received product monday. Fast delivery, fast confirmation good prices on shipping and products. Will definately buy again."

"Was looking at modifications for computers when I happened upon Koolpcmods and saw the xidepad lighted mousepad. Swift order, swift reply, swift confirmation with usps tracking #, and finally swift delivery....nuff said

best experience Ive had yet, and will shop again with them."

"Ordered a custom window from KoolPCMods, with a custom graphic. When I recieved it, I found that *I* had made a mistake, and ordered fan holes in the window by mistake. Even though it was *my* mistake, and *my* problem, KoolPCMods made a new window for me, and the graphic even looked better! I won't say he'll do this for everyone, but he's sure got a fan in me. So what can you say? Custom graphic, custom shape, good price and customer service you just don't see anymore. I'll be buying more from them in the future for sure!"

"I have always been sceptical about purchasing online, but I took the dip once again. I have been overwhelmed by this company's response. The turn around time of less than one day from order to shipment is phenominal. The prices I thought were on par with other companies, but in this case it was less. And for what was ordered, I think the price was very fair."

"Great products and great service, I would highly recommend this company to anyone. "