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Product & services pricing
0.00/5
Chance of future purchase:
4.17/5
Shipping & packaging:
0.00/5
Customer service:
2.92/5
Return/Replacement policy:
0.00/5
Verified
2/5

2024-04-19

Lack of communication.

"Oil left all over the underside of the motor. Wasn’t informed they did this because they didn’t want to remove the front hitch to properly access the oil filter.

Oil change sticker mis labeled.
"

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Overall customer service

Verified
5/5

2024-04-14

Great Service

"Meagen was a great with everything I needed to have done. I hadn't purchased a new vehicle in a long time and she made the whole process as quick and as easy as possible."

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Verified
4/5

2024-04-14

Super Easy!

"Ordered online, paid online and the part was delivered on time with no damage! And it fit! Great experience! Satisfying a customer is very easy if you, care, follow through to the end of the transaction and follow up to make sure the customer is completely satisfied! Koch 33 Toyota checked all the boxes! Thank you!"

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Verified
5/5

2024-03-16

Excellent service.

"Professionals, no problem and if there is, they solve it."

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Verified
5/5

2024-03-02

Customer service

"Dealing with sales and parts was a great experience not expected but a great thing these days! Listen to our needs with helpful advice,"

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Verified
5/5

2024-02-17

Ronny is a real pro, a great professional…

"Very satisfied with my 4Runner!"


Verified
5/5

2023-10-28

Parts

"Greg and his team are top notch..

Always a pleasure to work with such professionals.

Dave from Hellertown.
"

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Verified
5/5

2023-10-06

Easy and enjoyable experience

"Was very easy to find the exact part I needed online, and got the part in 3 days in perfect condition"

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Verified
5/5

2023-07-10

Right part, fast service, no glitches

"I had no sooner placed my order when I received an email saying it was ready to be picked up. And when I got there, everything went smoothly. A good transaction and a happy customer."


Verified
5/5

2023-06-02

Fast and excellent communication. I received what ordered.

"Delivery was really fast and I received exactly what I ordered. Definitely I would buy in this place again. "

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Verified
5/5

2023-05-25

Yaris parts

"Extremely fast delivery, exact part for my application."

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Verified
2/5

2023-05-24

Needs honest pricing

"I need a new part for my Prius. I called the Koch 33 dealership and they quoted me $70 for the part. On the Toyota website msrp was $60. But when I used the link to go to the Koch 33 website, the cost was $50 with free delivery to the dealership. On the phone they should have at least quoted the MSRP. "