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1/5

2011-04-09

"These people do NOT have it together. They never let you know how many are in stock, so they have to send you a refund when you try to make the purchase. They actually told me they were out of stock on an item and then raised the price by 50%. Bogus and uncool! They also cancelled my order with free shipping and said order again, with $9 shipping fee. Give me a break!"

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Verified
5/5

2010-02-13

"First time I used this reseller, great transaction. The shipment was very quick, good email with my order and to let me know the shipment was going out. They have great prices, will do business with again."

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Verified
5/5

2010-01-24

"Great price, order came quick. "

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Verified
5/5

2009-09-26

"Google Shopping says no shipping charges at Knight, but we had to pay a reasonable charge for shipping. The games were exactly as advertised and the pricing was competitive, even with the shipping charge. Our order was shipped immediately. Overall, we were very pleased."

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Verified
5/5

2009-03-08

"Great price, exactly as described, received in 3 days. Definitely would shop again."

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Verified
5/5

2007-03-06

"Package came today, and it was in perfect condition! It came on time, too. I recommend this site to first time buyers! This was one of the three online stores i shopped at last week, and it was my first time. They were helpful with quick response emails, and they were friendly. A++"

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Verified
4/5

2007-01-09

"I bought an RCA 3-way selector from Knight Discounts. The price was very low and I received the item quickly. The device required testing a few configurations before I was able to eliminate some severe noise in the signal. In the end I was able to get it working fine so I'm happy with it."

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Verified
5/5

2006-10-26

"Awesome. Just Awesome.

There prices were fantastic and the quality of their customer service was amazing. They answered email queries quickly, directly and dependably.

To give you an example, I ordered a number of items and one of them wasn't what I originally ordered. I queried them about it and they refunded my money immediately and told me to keep the item in question, no strings attached. Awesome!

I've dealt with a ton of online vendors and my experience with KnightDiscounts has been one of the best.

Big thumbs up.
"

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Verified
5/5

2006-03-29

"I ordered here because it was the best price I could find at a company that took checks. Since I ordered by check(it had to clear), it wasn't the fastest order process, but I got great customer service over e-mail. They have great cheap games. I certainly would order again. I was the most impressed by their ample payment options."

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Ability to determine if a product was in-stock real time
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Delivering products damage free
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Verified
5/5

2006-02-22

"This was my first time ordering from this company. Although the website seems to have deals that are 'too good to be true', I can personally attest to the fact that the Knight Discounts website's deals ARE true! I bought some game peripherals and some discounted PC games at a very fair price and as promised, Knight Discounts provided free standard shipping with any order over $20.00 US Dollars. All orders under $20.00 will of course be charged a small but reasonable handling fee, as all of Knight Discounts' items have the shipping fee already included in their price. Although my order was split into two seperate shipments, I do appreciate the fact that they did indeed ship out in a timely manner and that USPS Delivery Confirmation info was provided within a timely manner once I had requested it via their online 'Contact' section. Overall, this store gets an A+ not just for prices on their items, but because they're professional and courteous in their responses. I definitely plan on doing business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use