"They took my money, the order never came, I recieved their bankruptcy notice today, March 15, 2010. Says that there is nothing to put a claim against. No inventory, no building, no equipment. I've been scammed don't do the same thing. Their web site is still up and taking peoples money."
"THIS COMPANY HAS FILED FOR BANKRUPTCY....DO NOT PURCHASE ANYTHING FROM THEM........
JUST A HELPFUL CONSUMER"
"This company is a scam!!!LADRONES ME ROBARON MI DINERO DON'T BY FROM THIS COMPANY THEY TOOK MY MONEY $1535 FROM AN ORDER THAT I NEVER RECEIVED THIS COMPANY DOES NOT EXIST!!!!!!!!!! BEWARE!!!!!
! THESE PEOPLE ARE CROOKS!!!!!!!!!"
"People!! I have exactly same case as your's.
I have contacted creditcard company to get my money back and also file report to https://complaint.ic3.gov/ctf.aspx therefore preventing other people from fraud wedsite to avoid any further financial damaged. if you have same problem please report to https://complaint.ic3.gov/ctf.aspx.
many voices can make it happen!!!! "
"Avoid buying anything from this store! This is the worst on-line order experience that I have had with a merchant! I placed the order on 11/14/2009 and as of today 1/14/2010, I have not received my order. I have made a total of 9 attempts (7 tickets and 2 phone calls) to contact them. All of them ignored. "
"This Company is a total scam and they are a bunch of thieves. They maintain a nice website and all looks legit from the outside until you place an order with them. I have attempted to contact them email and phone all with no luck. They will not respond to emails with thier customer support and the phone is a scam memory full message. I have just filed a complaint with the NC Atty. Generals office and hope they can help with this. This sort of dishonesty needs to be delt with and someone needs to be criminaly prosacuted and jailed."
"26 days after ordering, this company has not shipped my merchandise to me. Nor have they contacted me or responded to my multiple website inquiries. But they charged my credit card the day I placed my order. Now I can't even log into their website anymore, because it won't recognize my user ID and password. Unfortunately I didn't know about resellerratings.com when I ordered. Nor that KG has a F rating from the BBB. I could be out $378.60 because this company is a SCAM."
"This was my first time buying something online "EVER" and "OH MY" did I luck up. I purchase an item on the 12/07 and they kindly took my money on the 12/09, but where in the "HECK" is my product?. I've also email a few times and E-Support but like the rest NO RESPONSE!!. I had enough, I called my bank, the BBB the NC Attorney General Comsumer Protection Division, I contact the PR WEB page and Google as well as Amazon. I will continue until something is done with this company.( I hope). Sadly, I wish I would have read these reviews first...I'm so SORRY that this happening to "US"...but in any case keep your spirits high...and have a bless X-mas and a Wonderful New Year!.....Not You Alex Gomez (owner)...you should be in jail!..OH BTW! and he have the nerve to be a FAKE P.I......LMAO!....watch out for this CLOWN!"
"I was CHARGED $217.68 on November 2 - - - FIVE WEEKS AGO. I have asked for status, filed a 'ticket', and checked my order status on your website many times, with NO RESULTS.
Today, DEC 07, Kitchen Gadgetry's phone/voice system hung up on me repeatedly, regardless of what department I tried to contact. No one is available, all message boxes are full.
"
"My experience with these scam artists will be the same as everything you read down this list.Take note and stay away from the trouble,order elsewhere.
Now I have to send Uncle Dom to collect my money.
This scam company needs to be shut down.They have no problem taking your money,and cutting you off."
"I received my product,but forget about getting any customer service let alone communication after.
I wanted to return the product,and I had the right to do so within 30 days.On the site it said I needed to contact them about it.
I called the contact number but the voice mailbox was 'full', and was so the other subsequent 10 times I tried over a period of time.I sent an e-mail & got an open reply about a week later stating they were out of office till the next week.Then about ten days later I got another open reply staing my request had been forwarded to the appropriate dept.That was it ! nothing more no matter how many calls or e-mails.I suspect it was just a well practiced stalling technique to blow anyone off who wants to make a return off by running down the 30 day clock."
"WARNING! DO NOT ORDER FROM THIS COMPANY! I,like the other reviewers, have emailed this company multiple times with no response and called their 866 # only to be sent to voice mail, which is full and can't take messages. Now when calling all I get is "HI" and a dial tone. Lesson learned."
"Ordered from these guys without reading any reviews. Oops. But not surprised to read negative reviews here or on Amazon. Haven't received anything. Called their 1-800 number and home office number several times but 800 number always busy and other number has full mailbox. Sent two emails to their customer service dept and received no responses. This company must be going out of business. Do not buy from them."
"These people are charlatans. I ordered a coffeemaker and I was sent a large box that only contained a bag of coffee filters. I have sent them emails and used their eSupport system to report my problems. After a few weeks I found they had deleted my problem ticket from their eSupport system. When I e-mailed ****@**** asking what happened to my support ticket I received a pathetic email that said "Sorry we had a glitch in our system and all tickets was deleted." Yet it seems this company never fails to run your credit card. "
" I am embarrased that I did not find these reviews before I purchased from this company. Pretty much same story, was charged right away and still no order. My bank is investigating and will receive a refund but this is ridicilous. You shouldn't have to put up with this. Why is this company allowed to stay in business I'll never know, can't call and emails go ignored. No customer service at all."