ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2002-11-01

"KickASS gEAR MAKES THE best computers on the internet!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-04-02

"Came across KickAss Gear while I was cleaning/updating my favorite shopping list w/ resellerratings.com, I think I should add some comments. BTW, the sales date was 2/17/1999 but they wouldn't let me put anything earlier than 2001.
I bought the Celeron300A OC 450 kit from them (Dr. John) and had it working for a long time until instability arised after almost a year of use. I wrote an e-mail to Dr. John concerning this matter and he responded with a very timely manner and agree to take the cpu back and would replace it if it was indeed bad. After sending the CPU back and he dropped me an e-mail stating that the cpu was indeed not capable of running at 450 anymore so he sent me another one. The CPU arrived a few days later and no problem running at 450 again. If you wanna find a great reseller with knowledge and excellent customer services, KickAssGear is your choice.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process