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Verified
5/5

2003-11-12

"This is an excellent seller. I was quoted an unbeatable price and they stood by it. I am very happy with my purchase."

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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2003-09-16

"Purchased several soyo mothrboards from them. Both motherboards were faulty. I returned one for an asus of equal value. NEVER SAW MY MOTHERBOARD AGAIN. If you ever see these guys at a computer show, Run in the opposite direction.
SCAM/FRAUD......
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

2/5

2003-09-03

"Purchased a computer for these jokers at a sale in Denver Colorado. Sign on ad board said 5 year warranty, receipt said one year warranty. In reality there is no warranty because I can't get them to answer the phone and their web site doesn't work. Buy at your own risk!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
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Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Ease of checking order status
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Overall technical support
Being knowledgeable
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Being trustworthy
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Making decisions on their own
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Resolving problems
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Being easy to reach
Overall web site
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1/5

2003-08-13

"horrible, hard drive they put in was bad at buy thankfully western digital are good people, funny but i watched them open and put every single part in mky new system at the show cept the hard drive then lo and behold its garbage, called their number to return within their 3 day period for over three days now no answer, definately shady ones tade show creeps"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
N/A
Ease of checking order status
N/A
N/A
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
N/A

1/5

2003-02-11

"I am very unhappy with this company!!!! shaddy?? I purchised an EOM from them at a computer show in O.P. kansas. Without thinking I did not check the reg. sticker. Got home and the sticker was torn in half.Called and talked to a man that I could bearly understand. He got my name and address.But haven't heared back"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2002-12-12

"I purchased two ecs mb / amd 1800+ cpu. one board quite working, the other at boot reports a 1000cpu. web site was working until two weeks ago. tried to email from address on web site. email returned undeliverable. called toll free number three different dates. all times voice mail box reported as "full" faxed letter to them. no reply. tried fax number, toll free number and store number a couple of days later and all I got was fast busy signal. have sent priority mail delivery verified letter. no reply. "

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
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1/5

2002-06-20

"I believe this company practices shady business processes. I bought a motherboard with a bad floppy disk controller and was never able to return it before the whole motherboard eventually died. I called and emailed this company over 10 times getting the run around and false promises. In three different calls I received different email addresses from the same lady to send requested information to her. This lady barely spoke English and I could hardly understand half of what she was saying. The half I did understand was never followed through and never once received a replay to one of my emails."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A