ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.18/5
Chance of future purchase:
4.56/5
Shipping & packaging:
4.52/5
Customer service:
4.51/5
Return/Replacement policy:
4.38/5


5/5

2024-04-28

Quick, Quality,Dependable

"Quick, Quality,Dependable and fast shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-27

A good price on a useful product

"I managed to break my existing high-magnification viewfinder during a reproduction project. I found one at KEH at a reasonable price in perfect condition. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-04-26

Great products

"Just bought a Z50 Nikon from KEH and as always very satisfied with the camera. Products are always shipped timely and packaged well.
Thank you KEH.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-04-26

Nikon 50mm f/1.8

"Lens arrived and is in excellent condition. Really appreciate the fantastic service KEH always provides. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-04-24

As expected

"Came as expected in great condition and fast shipping! Super excited for my purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-04-23

Wrong Version of Camera Sent

"I bought a used Panasonic Lumix DMC-GX8 camera body from KEH. When it arrived, it was the European version of the camera. Designed for 50 HZ European/British PAL video systems, it records video at 24/50 frames per second, instead of NTSC (USA) 24/30 fps. I checked with KEH, and they make NO note of what electrical standards the cameras are designed for. And you can't change the fps to 30 on this camera. I'm returning it for a refund. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

4/5

2024-04-20

Nikon Wired remote (MC-36A)

"I received my wired remote (MC-36A) in a timely manner. I was disappointed that there was no instruction manual but after contacting Nikon I was able to get a PDF and print what I needed. I have not had a chance to try my remote yet but am looking forward to using it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-18

No prob

"This was my first order with KEH. I was pleased with the quick delivery of my lens. The box was very well packed and the item was just as described."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-04-11

Smooth Delivery

"Haven't fully tested the product yet, but it came promptly and in great condition."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-03-21

Outstanding in every way

"I bought a macro lens from KEH and it is exactly as was described. It came quickly, was packaged very carefully and works great. This is one of many items I’ve bought from them over time. I’m a long time fan of KEH thanks to all of this and their great customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2024-04-08

Excellent.

"Fair pricing and easy to purchase. Delivered on time. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2024-04-08

KEH is Superb!!!!!!!!!!!!

"I bought a Nikon D-200 from KEH. It was not is excellent condition ( I failed to see the rating posted). I called the company and Sydney answered the phone. I exchanged the camera for one in excellent condition. It arrived in a timely manner with a low shutter count. The camera is in excellent shape and works wonderfully. Sydney and KEH were more than helpful with the exchange. I would recommend this company to you without any reservation.

Note: Key uses Fed Ex and that is always a problem where I live. Fed Ex should be called Fed Up--they are useless. I wish KEH would use UPS instead, but that is no reflection on them.

Great place to find quality equipment.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-08

Outstanding service and quality!

"I ordered a teleconverter on March 29 and it was on my camera on March 30! Can't beat that! I've ordered three lenses and a teleconverter from KEH over the last few years and all four items were top-notch. I couldn't be more pleased with the quality, customer service, and the speed with which the products get to me. Well done, KEH!"


5/5

2024-04-07

Great

"Great used products at great prices. Always go to keh for my camera needs. Thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-03

Fast delivery

"Ordered a lens on Saturday and it did get delivered the following Thursday. I did purchase an EX+ lens and frankly the lens is as-new (no blemish or any mark of use). The lens quality (a few pictures) is great!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process