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Full Rating Profile + -

Product & services pricing
7.72/10
Chance of future purchase:
7.67/10
Shipping & packaging:
8.14/10
Customer service:
7.75/10
Return/Replacement policy:
7.60/10
Featured Review



Verified
5/5
2018-08-15

Good selection, sales, good prices, fast delivery and stylish footwear!

"It’s fun to browse through the clothes, shoes and accessories on my time. My choices have always proved to be good quality. "


Rep reply posted 2018-08-15
A rep from JustFab, Kim.P, has responded:

“Hello Rosalie,

Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!

Stay Awesome,

Kim”


Verified
1/5
2018-08-15

Booties

"They scrape the back of my ankle i would like another pair"


Rep reply posted 2018-08-15
A rep from JustFab, Kim.P, has responded:

“Hello Sylvia,

We truly apologize about your experience! Your feedback is important and we would like to make things right. Our helpful Member Services team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

Best,

Kim”


Verified
5/5
2018-08-15

Great website

"I received an awesome deal! The shoes are very nice and the process was easy. "

Detailed Review Benchmark + -
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Rep reply posted 2018-08-15
A rep from JustFab, Kim.P, has responded:

“Hello Dari,

We are glad you are enjoying our website! We love hearing from fabulous members like you!

XoXo,

Kim


Verified
4/5
2018-08-15

Can not remember to skip

"Good service just forget to skip sometimes "


Rep reply posted 2018-08-15
A rep from JustFab, Kim.P, has responded:

“Hello Kate,

Thank you for writing a review! We always like hearing from our members. If you ever have any ideas or suggestions, we’re glad to hear them! You can contact our Member Services team via phone and on Facebook 24/7 or via live chat from 9am - 9pm (EST).

Best,

Kim


Verified
5/5
2018-08-15

Great product for every day wear. I have loved everything I’ve purchased.

"No issues. Experience has been fine."


Rep reply posted 2018-08-15
A rep from JustFab, Kim.P, has responded:


Hello Rochelle,

We are glad that you are having a great online shopping experience! We love hearing from fabulous members like you!

Cheers,

Kim


Verified
1/5
2018-08-15

Horrible (>_

"Costumer service is extremely horrible "

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Rep reply posted 2018-08-15
A rep from JustFab, Kim.P, has responded:

“Hello Itzel,

When our members are unhappy, we're unhappy... Let us make it up to you! Our helpful Member Services team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

Best,

Kim


Verified
5/5
2018-08-15

So far..

"No issues so far. Ordered boots and a shirt. Hope they fit! I’ve had a 50/50 experience where things fit or don’t fit true to size
"

Detailed Review Benchmark + -
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Rep reply posted 2018-08-15
A rep from JustFab, Kim.P, has responded:

“Hello Shannon,

We are continuously striving to satisfy our member’s needs. Thanks for your feedback! It will help us serve you better in the future.

Best,

Kim”


Verified
4/5
2018-08-15

Out of Stock

"I just find it very disappointing to click on a style I want to find that it's out of stock in my size or color."


Rep reply posted 2018-08-15
A rep from JustFab, Kim.P, has responded:

“Hello Suzanne,

We apologize for any inconvenience and will use your feedback to improve our products and service. We strive for 100% satisfaction, Our helpful Member Services team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

Best,

Kim


Verified
5/5
2018-08-15

Love my boots

"First time and was very impressed with my order and have received several compliments"


Rep reply posted 2018-08-15
A rep from JustFab, Kim.P, has responded:

“Hello Kari,

Stunning! Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your positive experience with the other members.

Stay Awesome,

Kim”


Verified
5/5
2018-08-15

I love the shoes

"Live The shoes I got fit nice "

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Rep reply posted 2018-08-15
A rep from JustFab, Kim.P, has responded:

“Hello Brenda,

Perfect! Thanks for your awesome feedback! We always strive to provide stylish, affordable items for Fabshionistas like you! Hope you have a joyful day!

Lots of love,

Kim”


Verified
5/5
2018-08-15

GREAT PLACE !!!

"Awesome Experience thank you. "


Rep reply posted 2018-08-15
A rep from JustFab, Kim.P, has responded:

“Hello Melissa,

We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your JustFab purchase! Hope to hear more from you in the future!

XO,

Kim


Verified
5/5
2018-08-15

Great shoe shopping

"Lots of options in a range of different styles"

Detailed Review Benchmark + -
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Rep reply posted 2018-08-15
A rep from JustFab, Kim.P, has responded:

“Hello Caitlyn,

Thank you! We love offering our members a vast array of styles and designs they will enjoy!

Take care,

Kim”


Verified
5/5
2018-08-15

Great experience

"Lots of selection and awesome prices!"


Rep reply posted 2018-08-15
A rep from JustFab, Kim.P, has responded:

“Hello Audra,

Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

XO,

Kim


Verified
4/5
2018-08-15

Fast service overall!

"Good selection of all types of fashion must haves."


Rep reply posted 2018-08-15
A rep from JustFab, Kim.P, has responded:

“Hello Frances,

Thank you! We love offering our members a vast array of styles and designs they will enjoy!

Take care,

Kim


Verified
4/5
2018-08-15

JustFab is fun way to shop

"Exchanges are really easy and that makes it worthwhile to buy over the internet. Great selection of items to buy. "


Rep reply posted 2018-08-15
A rep from JustFab, Kim.P, has responded:

“Hello Susie,

We are glad that you are having a great online shopping experience! We love hearing from fabulous members like you!

Cheers,

Kim”