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Full Rating Profile + -

Product & services pricing
7.79/10
Chance of future purchase:
7.79/10
Shipping & packaging:
7.96/10
Customer service:
7.69/10
Return/Replacement policy:
7.74/10
Featured Review



Verified
5/5
2018-11-14

Just Fab Review

"Arrived as stated. Very pleased"


Rep reply posted 2018-11-15
A rep from JustFab, Daniel.M, has responded:

“Hello Brenda,

Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

XO,

Daniel


Verified
5/5
2018-11-14

I love the variety of things on just Fab

"Had no problems at all selecting things just need shoes to be wide width and that was my mistake but changing was so easy Thank you"

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Rep reply posted 2018-11-15
A rep from JustFab, Daniel.M, has responded:

“Hello Brenda,

Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.

XO,

Daniel


Verified
5/5
2018-11-14

Awesome

"Great selection and great prices"

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Rep reply posted 2018-11-15
A rep from JustFab, Daniel.M, has responded:

“Hello Wanda,

Thanks for your awesome feedback! We always strive to provide stylish, affordable items for Fabshionistas like you!

XO,

Daniel


Verified
5/5
2018-11-14

SHOES

"Great shoes selection! Now I don't have to go to every store to find the perfect shoe! "


Rep reply posted 2018-11-15
A rep from JustFab, Daniel.M, has responded:

“Hello Kanni,

Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a Fabulous day!

XO,

Daniel


Verified
5/5
2018-11-14

Great

"My boots fit great and love the quality"

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Rep reply posted 2018-11-15
A rep from JustFab, Daniel.M, has responded:

“Hello Jeanne,

We are happy your items are a perfect fit! Hope you have a fabulous day! We are glad you are enjoying our products! We are sure you look fabulous!

XO,

Daniel


Verified
5/5
2018-11-14

Awesome

"Great im just worried about how long the shipping will be."

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Rep reply posted 2018-11-15
A rep from JustFab, Daniel.M, has responded:

“Hello Rosary,

Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

XO,

Daniel


Verified
3/5
2018-11-14

Unfair promotions

"When you hsve s BOGO sale and dont count your monthly payment towards it, it really isnt a BOGO for everyone. Making me pay full price for an item after you take my monthly fee in order to get BOGO seems ridiculous. I paid for an item either way and should be allowed the deal."

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Rep reply posted 2018-11-15
A rep from JustFab, Daniel.M, has responded:

“Hello Angela,

When our members are unhappy, we’re unhappy... Let us make it up to you! A member of our Member Services will contact you shortly to assist you.

Best,

Daniel


Verified
3/5
2018-11-14

I still haven’t received information on whether my order shipped or not

"I would like more contact "

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Rep reply posted 2018-11-15
A rep from JustFab, Daniel.M, has responded:

“Hello Tiffanie,

We truly apologize about your experience! Your feedback is important, and we would like to make things right. Someone from our Member Services team will be contacting you within 48 hours to assist you.

Best,

Daniel


Verified
5/5
2018-11-14

Consistent returns years in.

"I’m pretty sure that it’s been Almost tens years now that I’ve been a Justfab member and I love love love their products. I continue to return both for their items and for their service. "

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Rep reply posted 2018-11-15
A rep from JustFab, Daniel.M, has responded:

“Hello Meg,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our customers.

XO,

Daniel


Verified
1/5
2018-11-14

Delayance

"I bought shoes it’s been 3 days now but they have not been shipped out yet. Still showing pending
"

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Rep reply posted 2018-11-15
A rep from JustFab, Daniel.M, has responded:

“Hello Kamga,

We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. Someone from our Member Services team will be contacting you within 48 hours to assist you.

Best,

Daniel


Verified
1/5
2018-11-14

Shipping

"It’s says it’s 10$ for your first pair but it’s not plus mine said free shipping however they charged shipping!!!"


Rep reply posted 2018-11-15
A rep from JustFab, Daniel.M, has responded:

“Hello Elizabeth,

We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! Someone from our Member Services team will be contacting you within 48 hours to assist you.

Best,

Daniel


Verified
3/5
2018-11-14

Love the shoes though they don’t alwaysjave shoes that are up to par or size.

"I prefer the skip a month be easier. I have considered canceling the monthly service due to this. I own over 300 pairs of shoes. "


Rep reply posted 2018-11-15
A rep from JustFab, Daniel.M, has responded:

“Hello Beth,

Thank you for providing feedback about your experience with JustFab! We always welcome the opportunity to improve our products and service.

Best,

Daniel


Verified
1/5
2018-11-14

Shipoing

"Mad a purchase almost a whole week ago still have no shipment information"


Rep reply posted 2018-11-14
A rep from JustFab, Daniel.M, has responded:

“Hello Angela,

We truly apologize about your experience! Your feedback is important, and we would like to make things right. Someone from our Member Services team will be contacting you within 48 hours to assist you.

Best,

Daniel


Verified
5/5
2018-11-14

Awesome

"It was very user friendly and the boot options are terrific"

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Rep reply posted 2018-11-14
A rep from JustFab, Daniel.M, has responded:

“Hello Romelia,

We strive to provide all of our members with excellent service! Thanks for the amazing review!

XO,

Daniel


Verified
5/5
2018-11-14

Awesome Sales!!!

"BOGO sale was there when i n6eeded it. I cannot wait to my gifts come in the mail. "

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Rep reply posted 2018-11-14
A rep from JustFab, Daniel.M, has responded:

“Hello Brianna,

Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

XO,

Daniel