"Joybird always backs their products, better than anyone I've ever ordered anything from. They stand behind their work and will do whatever it takes to make the customer happy. I will always be a consistent customer here."
"Our experience at the LA showroom was fantastic. The customer service was low key and attentive and super knowledgeable. Pitch perfect. "
"I enjoyed your retail shop and the friendly Elena who helped me with my decision."
"I’ve had my oversized chairs for about a week. I am extremely pleased with the size, comfort, and fabric. The chairs is a great compliment to my space. "
"Leslie helped us find our furniture without pressure which I appreciated. We made our selections in excellent time and are very excited to actually receive them in May! "
"Great customer service and selection options."
"I haven't gotten this or heard from joybird in two weeks since i ordered this."
"Your sales mgr/rep was fabulous! Took so much time and effort to help me pick the right couch for my space. I would recommend he become manager if he already isn’t. Really very professional, attentive and personable! "
"My husband and I were looking for a sectional L shape with a chaise, and we found the perfect one at Joybird Philadelphia with the help of Aaminah A., who was beyond helpful and professional. The arrival time after ordering was decent, and the delivery guys were nice too! Everything was smooth. So far, the quality of the couch is good, comfortable, and sturdy. I was going through all of the reviews from different furniture stores, so that's why I'm giving my own knowing how helpful it could be."
"The man who assisted us in store was a great help and easy to work with!"
"Sarah was so sweet and helpful! Can’t wait for our new couch"
"We stopped in the showroom, talked to an employee there, sat on a few things, came home, and ordered online. Everything from start to finish was helpful and easy."
"This is the second large purchase we have made with Joybird! Cant brag enough about it.
Keep up the good work and excellent customer service."
"Justin helped me pick out the perfect couch! Really appreciated his help. "
"This rug had a terrible smell as soon as I got it, and it was drop-shipped from Rugs USA. The chemical smell set off my cat who peed on the rug right away. What a complete waste of money. I wouldn't buy any rugs from Joybird."
"Caitlin was a great help in picking out our new couch. Super patient and knowledgeable. "
A rep from Joybird Furniture, JoybirdFurniture, has responded:
“Thank you for taking the time to leave a review! We're thrilled to hear that your experience with us has been great so far. We can't wait for you to receive your two oversized chairs – we know you're going to love them! If you have any questions or need assistance, please don't hesitate to reach out.”