"I received a thoughtful email that double-checked the size of a pillow insert I had ordered. Above and beyond customer service!"
"the customer service is very bad, delivery system is is horrible, i have ordered from the website 3 times first time i got my parcel however every item i got was either wrong,damaged or bad quality.
I didn't bother with returning them because the lamp i ordered even though i selected UK plug i received EU one instead which is not an issue because i have a universal adapter socket so i didn't have to return it, the rest of my parcel was cheap i didn't want to go through the hassle of returning them.
2nd time I ordered been waiting for 16 days + with no follow up what so ever and even when i try to contact live chat all they have to say is sorry for delay or please follow up with your delivery company in which they are busy 24/7 with no hope of reaching them
I cant help but feel ripped off with no satisfactory solution "still waiting"
3rd time ordered a JBL wireless Headphones and I wish I didn't I should have known its bad since 2nd order didn't come, still i'm to blame for this for not take the hint based on my 1st and 2nd experience, on checkout it clearly gave me date option on when i want to receive the item and i chose 26th of July which was yesterday so i contact support about it and all they say is this order is within the normal time period of delivery please wait patiently. and i'm like it is not, it was supposed to be delivered today but to them the date is not specified and i have to wait 4-8 working days for my order to be delivered.
i wish i could return all of my orders but i know this will be even be more horrible experience and its just not worth it i will just wait for my orders to arrive and i'm never to deal with JollyChic again its just intense and i'm not about to waste my time just checking up with them and waste my precious time
In conclusion, Just don't buy anything through them save yourself from the hassle.
P.S: Orders i made JA190725050000341239620
JA19072002064034129840
JA190715184716341219800"
"They are frauds and thieves, I did a mistake and ordered through them a while ago and didn't get my shipment till now. The only answer they give you please wait. Don't deal with them and save your money."
"Bought women's clothes. Quality is low but ok considering their price."
"The Jollychic app is very functional and making purchases is very easy. There are many stylish pieces and coupons available. Jollychic is also excellent at recommending items that fit your taste. The only aspect that was a bit confusing was delivery. I waited 2 days for Jollychic to say my order had been picked up by a shipping conpany and I'd get a number in 1-3 days which I did not. The shipping company (DHL EXPRESS) notified me 2 days before delivery (9 days after the purchase was made.) All the products ordered came in excellent condition (even the phone cases which I was worried would be scratched.)"
"The gadgets are all fake and useless. I bought a watch and it didn't even turn on. Again I gave the app another chance and bought 7tws earphones and again only one of the earphones is working. I think I will delete this app to find a better and more honest app"
"like to buy from it its fast and the iteams are reallllllly gooooood love it ^^"
"i start to loving the shopping online after my experience with JollyChic. "
"WHEN MY FRIENDS OFFERED ME TO ORDERED N JOLLYCHIC I REFUSED BECAUSE IM AFRAID MAYBE THE QUALITY IS NOT GOOD BUT I GOT SURPRISED BECAUSE I REALLY LOVE THHE PRODUCTS AND IT WAS VERY CHEAP"
"Everything received is in a wrong size and poor quality of the clothes. Not at all happy with the service and I feel cheated. Wouldn't recommend to anyone Jollychic. Disappointed!!!!!!!"
"it was fast and easy and incredible "
"i've ordered few times from them so far, all the products i received was very nice quality makes it very much worth what i payed for, even though they're not so expensive!
they have great customer service that are very easy to reach and very helping,
they have a great phone application that's very handy and easy to use,
their only downside is that their local warehouse where i live doesn't really offer so much options, so most of the things i like i'd have to pay a good amount of money for shipping, or order a very large order, which i guess is normal, but that's the only flaw i've seen for them so far :)"
"very easy to pick your clothing and fast shipment "
"I ABSOLUTELY LOVE THIS SITE. SHIPPING IS SO FAST, THE QUALITY OF THE MERCHANDISE IS AMAZING. I'VE BEEN A CUSTOMER FOR YEARS AND I'VE NEVER BEEN DISAPPOINTED, UNLIKE SO MANY OTHER SITES. ALWAYS HAVING SALES AND DEALS IT CANT GET ANY BETTER. WILL ALWAYS BE A CLIENT. "
"i orderd from them alot and i am always satisfied with my items"