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Product & services pricing
3.96/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.00/5
Customer service:
3.96/5
Return/Replacement policy:
4.07/5

Verified
5/5

2016-05-19

Worth a try

"Very well made in fact recieved genuine black pearl ring other topaz and Crystal sapphire rings. .the ruby for necklace very large geniune stone of ideal color lipstick color with slight purple. For what I paid, extremely happy. Professional shipped too in jewlry rooms padded boxes"

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Verified
5/5

2016-04-22

pleasant surprise

"I was quite surprise how good my experience is. I took a risk here considering the reviews about the site is mixed but contrary to the negative reviews, my buying experience was pleasant. "

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Verified
5/5

2016-04-19

Re: Jewelryroom

"Great purchase from this website. I bid on a ring and won it. Shipping was fast, receive it in less than 10 days. Great buys from this website. "

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Verified
5/5

2016-04-11

Great website

"Great website. Bought one ring and received it in less than a week. "

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Verified
1/5

2015-10-07

"purchased few items from jewelryroom, very disappointed, items described where not what was delivered it was like the cheap knock off versions you would find in the $2 shop . would recommend no one to buy from this site as nothing is what they describe ."

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Verified
1/5

2015-04-27

"I have purchased several items from this site gold and silver some of the items were broke, I ordered a jade bracelet that was cracked never got my money back. I ordered a necklace that was supposed to be genuine garnets but was glass. Cheap junk save your money"

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Verified
1/5

2015-03-13

"PAID FOR RUBY BRACELET,2 RUBY STONES NOT FITTED IN BRACELET.ASKED FOR AFULL REFUND OR EXCHANGE, I WILL PAY FOR RETURN POSTAGE.COST OF REPAIR $80-$100.RESPONSE, WAS DID NOT EARN ANY MONEY,OFFERED 2X$15 COUPONS OFF MY NEXT 2 PURCHASERS.I REPLIED NOT ACCEPTABLE. REPLIED WILL GIVE YOU A FULL REFUND COUPON, DID NOT SAY HOW MUCH?I ASK FOR A CREDIT REFUND TO MY AC.NO REPLY. I ALSO HAVE PURCHASED 8 OTHER ITEMS,TOTAL ALL UP OVER $1100,NOW I HAVE FOUND OUT THEY HAVE LITTLE OR NO VALUE.I ALSO AGREE WITH OTHER COMPLAINTS TO HAVE NOTHING TO DO WITH THEM.FEEL SORRY FOR OTHERS WHOM HAVE NOT COMPLAINED,HAVE TO BE MANY MORE THAT HAVE BEEN SCAMED AND DONT KNOW IT.yoursGMC."

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Verified
1/5

2015-01-03

"I have just purchased a diamond ring item no196282 on auction at jewelryroom.com. Unbeleivable ! a ring with 4.5 carats of diamonds set in 14k solid white gold for 500.00 dollars ! HOW STUPID COULD I BE !!. The description says there are 5 genuine round cut diamonds - clarity S11-12. I now know that this is complete nonsense and quote another duped bidder " forget the alleged retail value and look at the specs "VSI1 to I2" is not to be read as VSI1 to VSI2!!!!! " I am trying to get my money back - no response yet. I may be overreacting - after all a few flecks here or there may not matter if the price is right. will let you know what the valuer says.. Had the ring valued. It has just over ONE carat of diamonds - all I2. Ring very much smaller than in the photo. Value about 600.00 dollars. Its also very badly made. After paying auction comm.postage & import duty it cost 800.00 dollars. I would have sent it back but I would lose too much

"

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Verified
1/5

2014-05-28

"NEVER BUY FROM THIS STORE, purchased a three diamond ring for over $400. The setting and diamond were total junk. A jeweler looked at it and said they called it FROZEN SPIT. I sent the ring back through Canada Post and have a receipt saying who signed for the parcel on May 7th. I am still fighting to get my money back. Every excuse is used and you can not talk to anyone from the company. The so called" Live Chat" is a third party company that can not do anything except send them an e-mail. They can not tell you anything about the money coming back to me at all. The company had the nerve to ask if I wanted a credit instead of my money back? What to buy more junk? Never use this company again. I agree with the one of the coments saying that the positive comments must be put on here by employees."

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1/5

2014-05-27

"Quality of their goods.. Rip off..Tickets of complaints.. they never reply..Postage charges rip off.. They bill youin 4 or 5 items sets so they maximize their postal costs.. Illegal..Buy else where save your stress.. Its kids play jewelry.. nothing is real.. forget $12,565 retail and you buy for $25.. they are not bankrupcy genuine or authentic items.. no diamonds they are chips if that they are not glas.. most is plated over they say sterling silver.925 joking.. its cheap look badly made stuffff"

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Verified
1/5

2014-01-09

"auction bought ring and bogus invoice from hong kong!,returns to Hawaii!!!no idea about their costume jewelry but for real diamond forget them.i believe these to be left over batch diamonds not up to the retail market that are set in seconds castings if my experience is the norm!one diamond so badly flawed to surface that my expert was amazed at the setters skill in not breaking it completely in two.unwearable in my opinion.what ring over $8000 retail would not specify clearly the precise quality of the stone as this is paramount to any valuation.forget the alleged retail value and look at the specs "VSI1 to I2" is not to be read as VSI1 to VSI2!!!!! thank Christ for Paypal and bugger about the lost return shipping cost if you are thinking about it.... DONT"

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Verified
5/5

2014-01-08

"I think some people just like to moan about everything. I know each and every time I contact customer service they responded right away.
And I bought a blue and white diamond ring and it stated that the value was around 1600 or 1700. I can't recall which. Anyway, my friend's brother works with diamonds and I had him look at it. He told me it was worth around 1500.00. So they certainly were close enough for me. I think I got the ring for less than 200. Now that's a deal.
I wonder if the people who gave negative reviews had their issues resolved but didn't bother to post it on this same website where they complained.
The only thing I don't like would be the high cost of shipping. Of course I'm a cheapskate. LOL
"

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Verified
1/5

2013-09-11

"Absolutely cheat your money. There is no one piece of jewelry is real. It was impossible was the price they put there. Postage actually sent from HongKong. All of Jewelry even no one piece is real. Diamond ring with no Diamond at all. One of earing on the picture with diamond but there is no even one glass on it. PLEASE DO NOT WASTE YOUR MONEY THERE. "

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Verified
2/5

2013-02-06

"Generally i have been satisfied with the items i have purchased. i found a ring that was silver with the overlay and i fully expected to get what i got. the problem was that the ring i ordered clearly stated in was a size 6, which was the reason i ordered it. i ended up getting a size 9, which is way too big. i emailed and they just basically said, bring it to have it sized. now i am not an idiot, but i can't see having a cheap ring sized, especially down 3 sizes. i was a bit ticked and probably won't buy anymore from them."

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Verified
1/5

2012-06-30

"Do not buy from these scam artists. The jewelry is terrible. Half of it is unwearable, the other half is poor quality. I just received broken earrings and they are refusing to repair or replace them. DO NOT DEAL WITH THIS COMPANY. Wish I had listened to previous reviews."

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