"Honestly, the ring looks better in person than it does in the pictures! My fiancee has been getting nothing but compliments about this ring. The detail is actually beyond what I had expected as well. Great work, Jeulia! Even as someone who shops online regularly I was unsure whether to risk purchasing such an important item online without viewing it first but I can honestly fully recommend Jeulia to anyone looking for quality silver rings."
"I haven't checked my mail since the 31st! I received the order, and I love it!!! Thnx You so much!!! "
"Wanted to thank you for everything and your constant updates, The ring is beautiful and she said YES, she loves the ring, it's perfectly us."
"Thank you so much I love how quickly ypus respond to emails and I have purchased off yous before so I will definitely recommend you to all friends and family "
"Thank you for all you've done, I absolutely LOVE all the rings I've bought from you. Especially the emerald one! "
"It came already today and I am so happy with it it is so beautiful it made me almost cry. Thank you so much !!!"
"Thankyou! I have received my order today x
Stunning piece! Thankyou also for the free gift.
I hope to order more pieces in the future. "
"I’ve received my package and I’m happy to let you know that it’s beautiful… Thank you for your service!"
"I have received my ring and it is beautiful. Thank you. I will be ordering The Nite Mare before Xmas set. Once again ring is stunning. "
"I received my bracelet I absolutely love it thank you so very much"
"Great quality jewelry! I’ve purchased from them a couple of times"
"Thank you so much for the support. This has truly been an amazing experience and I can't wait to order something hopefully soon"
"I'm very pleased it's in very good condition. Your customer service response time was also very fast and helpful so I appreciate that also. "
"Order for 2 Rings placed on Dec. 8 , 2023. Delivery Time not fulfilled! Screwed my Birthday And My Wife’s Birthday Gifts. DHL has the package but would not release it since Jeulia never sent the Proof Of Purchase to them! The most stupid and unprofessional Jewelry Company on Earth!! Stay away from these Scammers!!!"
"We places our order at the start of December ready for Christmas Day however our item is still saying processing on Christmas Eve the ring was for Christmas Day which sadly can’t be given now please avoid using this service there’s plenty of other trustworthy jewlers this is not one of them "
“Sorry to cause you all the inconvenience. The delivery time = processing time(will be shown on our website https://www.jeulia.com/ after you choose the ring size or item amount) + shipping time (depends on the shipping method and your location. Please view more details at https://www.jeulia.com/delivery-shipping.html). Please kindly email us at service@jeulia.com for help, and remember to provide them with your order number, they will help to check the order status. Thank you so much.”
"Paid £119 for a necklace it looked amazing on pictures and a video. Then it arrived it's tiny smaller than my little finger nail. Don't buy from here you get better value and more for your money @ Argos."
“Hi. We sincerely apologize that the item you purchased did not meet your expectations. We want to assure you that we have a highly stringent quality control process in place. However, it's important to note that there may be slight variations between the actual item and the images displayed, as we often showcase close-up details in our pictures. Nevertheless, we strive to provide accurate product descriptions, including information about the stones, size, and setting details on the product page. You can check it before placing the order.
To address your concerns and find a satisfactory solution, we kindly request that you reach out to our Customer Satisfaction Team at service@jeulia.com. They will be more than happy to assist you. We greatly appreciate your understanding and patience in this matter. Thank you once again for bringing this to our attention.”
A rep from Jeulia, jeulia, has responded:
“Sorry to cause you all the inconvenience. Delivery Time = Processing Time(7-9 working days) + Shipping Time(4-6 working days). Working days, which means weekends are excluded. We checked that your order was placed on 2023-12-10 and shipped out on 2023-12-24. You can email us at service@jeulia.com for shipping status. We will do everything we can to provide you with a better shopping experience, please kindly contact us later. Thank you.”