"If you don't need anything after giving them your money, you'll likely be happy with your purchase. If on the other hand, you need to speak with someone afterwards, say to resize, engrave, or return an item, good luck. If you don't believe me try it - call them and select the option for a new order and see how long it takes. Try again and select the option for an existing order. You'll wait on hold forever only for one of the following to happen; them to immediately disconnect as soon as the hold ends, or for there to be nothing but silence on the other end of the call.

I was dumb, and gave them a lot of my money in two order, so you don't have to be - learn from my mistakes and shop elsewhere. "

"James Allen is the best online jewelry company. We got engagement ring and wedding bands from them -- gorgeous, stunningly beautiful diamond pieces. and their price is the best I can find among all online and local jewelers.

In addition, I only saw actual photos of diamonds from James Allen's website but not from Blue Nile. And I got an appointment to go into see the diamond in person at their office. This is not offered at other online diamond seller. Blue Nile does not show me the actual photo of the diamond, virtually they use the same diagram for the same shape of diamond, I didn't see what I am buying. I can't see the diamond in person either; they asks to purchase first and if I don't like it, I'll have to go through the return process. Since diamond purchase is of considerable amount, this is not what I'd want. :(

If it allows for uploading photos, I'd happy to show my James Allen diamond eye candy here. :)"