"Their site says 1-2 days to process and ship an order. 11 days later I had to email customer service d to find out where my order was. Still not shipped. “We’ve been slammed.” How can you run an online business that takes 11 days to ship a surf leash. Amazon will deliver to your door in 1 day. To add insult to injury, you can’t even track the status of your order without downloading an app from the App Store. Good luck surviving with this kind of customer service. "