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Product & services pricing
3.77/5
Chance of future purchase:
3.76/5
Shipping & packaging:
3.59/5
Customer service:
3.83/5
Return/Replacement policy:
3.66/5
Featured Review



Verified
5/5

2024-04-27

perfect part

"everything excellent,fast shipping"

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Verified
1/5

2024-04-27

no parts

"2nd time advertised on website 2nd time parts not available."

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Verified
1/5

2024-04-27

Never received the part

"Never received the part and it has been about a month."

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Verified
2/5

2024-04-27

Price high

"Had part in stock but price and shipping could have got 2 else where. I eventually did buy another from a different distributor. Jacks has a lot just price and shipping is a last resort if needed"

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Verified
5/5

2021-03-22

helpful parts breakdown

"fast service and shipping not ton of paperwork for order"

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Verified
1/5

2024-04-27

Not Happy

"Did not receive order in time promised, had to go elsewhere."


Verified
1/5

2024-04-27

Miserable

"Parts ordered a month ago, just got a status, with one part shown backorder. The remaining parts have not shipped yet?"


Verified
5/5

2024-04-27

Super Store!

"Excellent store to find what you need. Detailed parts breakdowns for more than you can imagjne! I have been purchasing parts for all my family's small engine equipment for at least a decade."

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Verified
5/5

2024-04-26

prompt

"order was completed quickly and without issue."

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Verified
5/5

2024-04-26

Great customer service

"I called because one part was on extended delay from the vendor. The woman I talked to found the part at another outlet and called back to tell me my order was shipping today. Thank you."

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Verified
1/5

2024-04-26

still waiting on the part

"Order the part 3/27/24 still have not received it yet 4/26/24. Claims Toro has not sent it to them."

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Verified
1/5

2024-04-26

Lied

"You let me order an item that was out of stock. Then charged me and refunded me. Why would you shoe that you have it in stock just to not have it. It’s very disappointing. "

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Verified
5/5

2024-04-26

Parts order

"Fast shipping and parts just as described. "

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Verified
3/5

2024-04-25

Long awaited

"Several weeks to get all the parts for one mower. (MTD)
Kohler starter was fast for Dixon mower.
"

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Verified
5/5

2024-04-25

OEM parts

"My order was placed for all OEM replacements for a Kawasaki powered Commercial mowing machine. The parts needed were all available and shipped quickly.
And with the OEM parts everything fits perfectly with no issues. The machine was up and running with minimal downtime…Customer was happy with the turnaround time!!
"

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