"Fast delivery and great service "
"Placed an order for something that was "in stock". Two weeks later, still waiting for delivery."
"I called to order my parts and was glad I did. The customer representative was very helpful and knowledgeable. My parts arrived fast and the order was correct. Great experience!"
"Easy to order from, large variety of parts on the website. Good experience, my only complaint is the price of shipping but hay it is what it is"
"All was great , i have been buying their for years and will continue to keep buying their"
"My original order was messed up. Then, I thought I was getting great customer service but, there was no follow through. The customer service rep never issued my return shipment labels and didn’t even give me the $15 “ we are sorry credit “ she offered to give me. I’m still waiting for the second order that I placed For 10 brake fittings. So far I received one piece in a box by itself. The other nine still haven’t arrived. It’s been over a week now and I just got a email that eight of them are shipping. So I’m still short, and it took forever to ship. "
"The best as usual, JP is always reliable"
"Fast service, shipped just 4 hrs after ordering. Will be ordering from here from now on. More than satisfied with the entire experience, I will recommend them in a heartbeat."
"Placed the order from the web site and found out later they didn't have the parts at the warehouse. Item was delayed for over a week. The site did not indicate the part wasn't available at the warehouse but it was available if you called a store that had the part. J&P should have had the store ship the parts rather than wait on the vendor to ship them the part."
"was very polite, helpful and prompt even though I made a mistake in product that was purchased. excepted return and as promptly as possible, supply chain, corrected to what I originally wanted to purchase"
"Talk to a representative who helped me with my order. He was very friendly and willing to help. Great customer service highly recommended."
"Always has what I need and always get it fast"
"Fast shipping very satisfied with my Vance&hines sortshots "
"Just what I ordered, fit my bike, Thanks"
"Said it was in stock , but didn’t ship for quite some time."