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Verified
5/5

2010-10-22

"Fastest shipping ever!!! Placed an order on the afternoon of the 20th, expecting it to arrive on the 22nd - 23rd ish, and recieved the item the next morning. Checked my email the morning of the 21st to make sure they recieved the order and was shocked to see my UPS tracking number and that it was already on the way to the house. Had the battery charger installed in my boat 22 hours after placing the order. EXCELLENT!!!!!"

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Verified
5/5

2010-10-20

"Great service. One of the best stores!

I Bought expensive binoculars ($1000+), found the housing cracked. JTH sent me a return shipping label right away so I could ship it back.

No replacement in stock at that time but they were willing to refund me. No, I love the binoculars and would like to wait for a a few days.

After a few days (less than one week) they got new ones, but found all binoculars have the "crack" on the housing. Their customer service asked me if I still want the binoculars since apparently the crack is a design issue.

No, I don't like the crack even if it is designed like this. I got refunded immediately!
"

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