ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs

Full Rating Profile + -

Product & services pricing
9.18/10
Chance of future purchase:
9.56/10
Shipping & packaging:
9.67/10
Customer service:
9.77/10
Return/Replacement policy:
9.57/10


5/5
2018-10-07

So Happy

"My wedding dress came on time and looked amazing on. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5
2018-10-07

An absolutely wonderful company to use.

"I've ordered a dress before and was pleased so had no hesitation of ordering again. Sent measurements in and within 9 days the dress was delivered. Absolutely wonderful service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5
2018-10-04

Hello

"At first I was very sceptical about buying products online but after using JJ's house I honestly would recommend this supplier to everyone I know. The after sales personnel are efficient and honest. Every item I have purchased thus far have been of a high standard, high quality, well crafted and identical if not better than the pictures. I could not rate them any higher. I never give a 5 star rating on online items, this time I am, as I can't fault anything I've received. Literally the items are perfect and absolutely gorgeous. I am so excited about using these items for my wedding."


5/5
2018-10-04

So ]responsive

"The team are so responsive! Their customer service is outstanding."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5
2018-10-03

Jjs house

"Everything was such great quality and exactly what i wanted"


5/5
2018-09-27

Speedy delivery and awesome products

"Fantastic prices and speedy delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5
2018-09-23

Superb

"Great experience so far, looking forward to getting our bridesmaid dresses shortly, communication is fast and easy.. thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5
2018-09-13

Impressed

"Huge variety, swift delivery and fantastic products. I’m very impressed"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5
2018-09-13

Easy, Simple and accurate

"I've ordered a number of items from JJs house for the wedding. Items are being delivered on time and they match their image and description perfectly. Sizing can occasionally be a little bigger or smaller then described, so be mindful size charts when ordering, but otherwise it has been a very positive experience so far."


5/5
2018-09-12

Very prompt and efficient service

"Loving the service provided by JJs House, gives me a lot of confidence to go ahead and order dresses for my wedding party. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5
2018-09-09

Helpful chat and quick delivery

"I got great tips from the agents at the chat to order a sample before selecting the full product. She guided me through the order and told me she had given it priority. Samples arrived quickly and look great."


5/5
2018-09-07

Fantastic dress

"Orderd my dress with my own measurements and they were exact fit the quality is amazing and the delivery was as stipulated. Very pleasant experience"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5
2018-09-05

Great Service-decent prices

"Bought a dress, veil, shoes and flowers from JJshouse at a reasonable price and received it all on time as promised. Was all beautiful and made our special day even more special!"


5/5
2018-08-31

Great experience

"First time shopper with a great experience"


5/5
2018-08-30

Good Customer Service and Products

"The staff at JJs House are friendly and helpful.
The Bridesmaid dresses I ordered were true to size and arrived quickly through the post and the daffodil colour is lovely.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process