"I ordered MB and 2.4GHz 533MHZ boxed Intel CPU. The price was decent ($199) but I got instead 2.4 400HMZ bus boxed CPU.
BTW their orders are never shipped in two days as promised on the site. You are lucky if they ship it in three days.
On Dec 9th the box arrived, I dicovered the problem and I called them. They claimed that this was what I ordered (their WEB site had only 533 bus 2.$GHz CPUs advertised and I ordered MD that supports 533MHZ). What's interesting at this point their web site was changed and 2.4MHZ CPU got another shipping code.
After several round of fruitless negotiations they charged me $40 for replacement fee for an unopened box and shipped a replacement. BTW getting RMA number via WEB site took two weeks and I got it only after I shipped CPU back with RMA that I got by phone. It you need RMA from them try to get it by phone.
Getting replacement CPU (boxed) took another two weeks and it arrived only on Dec 31. They charged shipping for replacement too.
All-in-all their customer service is weak to non-existent and you can expect substantial additional charges if something go wrong with your order.
I was able to call them by phone but each time I It looks like spoke with a different person who do not understand what I am talking about and they had no prev record about the calls. Or it was the same person who pretended that he knows nothing about this problem.
Although I bought couple of things from them in the past and they arrived OK, I strongly recommend avoiding them in the future. Risks outlined above do not justify the price difference, if any.
"
"Was leary because of mixed reviews but had ordered a few components (forgot, but think it was an Asus MB and Athlon 900, some memory also)last year and all were fine. I needed some systems for resell and their prices were great, as was ability to order XP pro preinstalled and their board had audio, modem and NIC. It took longer than the 3-4 days to ship, but I did add to the order so may be my fault, and getting a confirmation and tracking number took three phone calls, but systems came and were great looking, good speakers and KB&mouse, XP media and good OEM install. I guess my experience was average to what others reported-prices great, service strained, but I would use them again. Saves me a lot of labor to have all assembled rather than me putting everything together. I think they are a good screwdriver shop with an understaffed back office."
"Best CPU prices and great customer service. I have ordered AMD Duron 950 from them and they had the best price and their customer services were great. Thanks."