"I’ve been coming to ItsHot for years. The sales team is very friendly and there is never any pressure. Got a Rolex watch recently and noticed again a relaxed, fun, happy and welcoming atmosphere. It’s not sterile and cold like so many other jewelry stores. I hope it never changes!"
"We love ItsHot and use them for all of our jewelry needs. The staff is kind and welcoming and they make an attempt to form relationships with their customers to allow for a great shopping experience every time you come in. Most recently, we were in for a diamond watch for my husband, and we are thrilled! The process was great and there were so many options at a fair price!"
"Picked up a mens diamond bracelet and was taken aback by the exceptional craftsmanship. Mark helped with the selection to fit my style and budget and the bracelet certainly adds a touch of luxury to any outfit I wear without being too “loud”.
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"My go-to place for nice jewelry, especially when talking about diamonds. Their selection of jewelry not with white but color diamonds (black diamonds, pink diamonds, yellow diamonds and I even got a piece with blue diamonds) is always rich, and they are very patient in helping to choose the best piece. I got a matching ring and earrings last month, and received dozens of compliments. Amazing spot.
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"I was thinking about buying a Rolex diamond watch for quite some time (love Rolex brand and love blinged out jewelry) and I finally found the watch I love here. The customer service was on point, special thank you to Oksana, who helped me finalize the transaction and was super sweet. Best place to buy real diamond watches and jewelry for sure, coming back for a diamond bracelet soon."
"I needed diamond earrings on short notice for my wife for an event. ItsHot jewelry came through. They made a modification to their studs, changing them to a beautiful set of dangling earrings. What great customer service! HIGHLY RECOMMEND!"
"I was looking for a nice ladies diamond bracelet as a present for my mother and I am so glad I decided to check them out. Such a wide range of unique jewelry pieces and the prices are more than fair for the quality they offer. You can even customize any item with different quality or color diamonds, which we loved, mixing white diamonds and rubies to make the bracelet very unique!
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"Had an amazing experience at this store. Staff is very patient and attentive. They had the exact mens diamond watch I wanted and a LOT of hip hop jewelry pieces (real gold with genuine diamonds). Love the brand and the layaway and financing programs they provide. I already put a ring that I just had to have on a layaway."
"When it comes to mens diamond watches selection ItsHot is the best hands down. I was looking for a gift for my husband and was assisted by Elina, who was incredibly knowledgeable and helpful. She showed me a wide range of options that fit my budget, ultimately helping me find the perfect watch. The watch I purchased is not only exquisite in design, but also of exceptional quality. I'm so happy with my purchase and the service I received, and I know my husband will cherish his new watch for years to come."
"Oksana was beyond helpful while I was at their store. I came in to have a look at their diamond watch collection and maybe look at bridal sets to compliment my engagement ring. Oksana took the extra time to show me various options as well as to check and clean/steam my ring. I left with an amazing Rolex watch with a diamond bezel (loved how diamond sparkles on it).. Stellar service all around! Will be back for the set as well!"
"I loved it here. I was shopping for a diamond tennis bracelet for my mom for her 60th birthday, and they had the best deals I saw in the area. The quality is fab, bracelets are of very different designs and are still priced fairly. The staff was very welcoming and even though I was not sure if I would end up buying anything, they were top friendly. Special thanks to Oksana for her patience and sound advice. Mom loved the bracelet and it fits ideally. I will be back to get black diamond earrings for myself shortly too and recommend everyone to drop in, you will be impressed."
"Ilya was very helpful and professional. He listened to my needs and made a great suggestion regarding the item I should purchase. Because I wanted to wear my gold chain with a pendant he recommended I go with a bit smaller chain to stay within my budget, but get the solid gold chain vs hollow gold chain as it is a lot studier design. Very happy with my purchase, the price was great as well. I highly appreciate it."
"We had a great experience buying engagement ring with Oksana. So we went back for the wedding bands and again, it was a great experience. We will be going to ItsHot for all future jewelry purchases and cannot recommend them enough! Beautiful jewelry, hundreds of options so you can truly envision your purchase and the customer service is one-on-one and so helpful. A+!"
"The team here is a team of perfectionists and masters of their craft. More than that, they are exceptional people with great hearts. They took the time on multiple occasions to understand my wife’s taste and went the extra mile to ensure the gift was absolutely perfect in its creation. I was looking to make a very specific custom pendant, and they created a masterpiece! If the opportunity to create a custom jewelry piece ever arises, be sure to consider these guys. We personally will not go to any other jewelers as long as these guys are in business for sure."
"I have come to expect nothing but the best in quality and customer service from ItsHot. My recent experience was no exception. What was supposed to be a simple stop turned into a wonderful shopping experience (I bought a watch and another diamond ring for my mother). I can't say enough about customer service. Both reps were extraordinarily knowledgeable of the products, even those that were not on display, and very pleasant. I did not feel pressured to buy anything and felt I had enough space to make a decision. Thank you again guys. I love your store!"