ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2007-01-19

"I received my order within 2 days--shipped promptly, item as described, and order fulfilled correctly. No problems with this company! I did contact them via email chat prior to ordering to confirm that the item was in stock and that it was as described."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2006-10-23

"Terrible service. (part of instawares.com - see their reviews as well)
I had ordered 100 folders over 2 months ago and received several boxes from different shipping locations quite promptly. However several weeks ago, after looking back at the paperwork I realized I didn't have record of 23 folders arriving. I e-mailed their customer service. It took a weeke to receive a reply which appeared to be automated. I e-mailed again, explaining again that I need proof that I had received the other 27 or my money back. Their reply was tracking number of one of the boxes I had already received. Not so helpful. I e-mailed AGAIN and finally after two months I have finally received the completion of my order. I e-mailed them to find out why I did not get a notice back in August when I placed the order that It would not be shipped in full? I haven't received a reply yet. They HAVE delivered their item and at a reasonable price. But their communication and customer service is terrible and I wouldn't risk buying from them ever again, cheap or not.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A