"My printer vendor changed the software for the ink cartridges so that only vendor cartridges would work. I called Ink4Less, they sent me a new cartridge within 4 days (West coast to east coast) and the new cartridge worked. I've been with them for many years, and their service and problem solving for me has always been great. They must have a great time to be able to get me the new cartridges that quickly"

"I have used Ink4less.com for the ink cartridges for our business printers. I am really impressed with their customer service and quality of their remanufactured ink cartridges. I didn't know I could turn off the firmware updates from HP that renders remanufactured ink cartridges unusable. Ink4less exchanged the ink cartridge quickly and mentioned that I could turn off the firmware updates. I went on the Internet and found several mentions of people who did just that, and I followed their instructions. Now I don't have to purchase expensive HP ink cartridges. The remanufactured ones from Ink4less work perfectly and I save 34.2%. and it includes free shipping. "

"I've been a customer many years and have always received great value, fast shipping and excellent service. A++++"

"worst customer service, replacement cartridge broke printer, voided warranty"