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Verified
1/5

2015-03-25

"Absolutely DO NOT ORDER ANYTHING FROM THIS SCAM OF A SITE!!!!!! I wish I searched for information on this website before I placed my order...

I ordered a video door phone almost 2 months ago now. When I purchased, the item showed up as IN STOCK and said it would ship within 1-3 days. 2 months later, my order still shows up as PENDING on the website.

I have tried every imaginable way to contact someone at this company and not a single response whatsoever.

I have elevated my claim to Paypal..
"

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Verified
1/5

2014-05-23

"DON'T BUY ANYTHING FROM INESUN

I paid $545 for full NVR system (NVR + 3 cameras) and over 1 month now haven't dispatched yet. I sent 6 emails asking my order but never replied to me. Lucky I paid through Paypal and already reported.

INESUN IS NOT A GENUINE CCTV SELLER. DON'T BUY ANYTHING

I bought another DVR system 10 months ago and even before 1 year it was broken. Refused to refund or repair.
"

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Verified
5/5

2011-12-08

"Fantastic!

Products listed are more the high-ended products. Inesun.com specializes in CCTV and security equipment but I have purchased phones from them, tablet from them and security equipment (camera) and all are marvelous.

Products were sent timeously and packaged beautifully.

Customer Service is outstanding. You are kept informed all the way and after-sales customer service is really exceptional.

I had a faulty phone returned it no problem. Received it back beautifully packaged with extra beautiful gifts. What a wonderful surprise!

They have a great selection of products at their lovely website.

Buy with absolute confidence.
"

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Verified
5/5

2011-03-18

"This company is reliable and they have very good communications. The instant chat is very much appreciated especially when trying to decide on a particular item. Service has been very good and the staff you chat with has authority to make deals as well.
I can really recommend this company. Shipping is good too but make sure you ask for fast shipping else it can take way too long for my liking.
"

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Verified
5/5

2007-05-22

"I was very concerned ordering from this company at first. Let me just say that absolutely everything went smoothly and to my liking. I bought a CMOS camera from them through Ebay knowing they ship from China but hoping for the best.

I was very, very suprised to see that this thing arrived to my post office faster than the majority of all Ebay sellers out there. I can't remember how fast but I wanna say in like 4 days or something.

They are very courteous and kindly answered all my emails with accurate (but broken english) responses. Many times you'll get a canned response, but this was an actual person. I like that. I wouldn't hesitate to order from them again.
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