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5/5

2019-06-12

Very good ayurvedic product

"It was very nice and it's a zero percent chemical product. So it's very useful for us. Good product keep going."

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2014-08-01

"Very satisfied with your product and the quip shipment."


Verified
4/5

2014-07-28

"Postage was quick but the packaging was all pulled apart inside. The box could have been packed a lot better"


Verified
5/5

2014-07-04

"Service very efficient contact with the employee reference polite and prompt, very satisfied"


Verified
5/5

2014-06-29

"Fastest and great service, thank you very much, appreciate!"


Verified
5/5

2014-06-28

"It is very nice to be a customer of the great company called India herbs . All products are very effective but the kama raja does not works properly. It
Doesnot work at all
"


Verified
5/5

2014-06-24

"So far I am pleased with the results especially with the Ayurstate, because I was really relieved the discomfort of benign hyperplasia.
I hope to get a better futur purchase loyalty discount, for several years I am buying your products already.
"


Verified
4/5

2014-05-23

"The delivery could have been quicker. Had a call from FEDEX UK asking me to email them a description of the goods. That on the Invoice (Gift - Unsolicited Gift) was not acceptable. Also the first line of my address, house number and Street, was missing. Fortunately I was contacted by phone by the delivery man.
As I said, it could have been better. I was not in a hurry for it.
"


Verified
5/5

2014-05-18

"Thank you. The order arrived in just 10 days."


Verified
5/5

2014-04-08

"the product arrived quickly and thus far I am very satisified with the results."


Verified
4/5

2014-03-30

"First off I found your website a bit awkward to use, next that the shipping was too expensive at $10.00 considering that I still have not received my order. Obviously I have no opinion on the product yet.
Phil Mumford
"


Verified
4/5

2014-03-26

"I feel that my order should have been shipped earlier"


Verified
5/5

2014-03-18

"India Herbs takes an active interest in the customer. While this kind of "proactive" customer service serves their own interests (it raises India Herbs' profile and boosts sales) on the other hand it also helps the customer stay current with their supplement regimen. The contacts are low-key and helpful, the customer service response in case of questions or order issues is immediate and personalized, and there is also personalized order following. This whole process is enhanced by consistency- the customer has one reference, can build a relationship with this reference if they so desire, and turnover is low.
India Herbs provides one of the best customer service experiences I know of.
The website is fast, easy to navigate, informative, and well laid out.
And, on top of all this, the products really work!.. I've been an active customer since April, 2009. The supplements aren't cheap so to have continued for 5 years means they provide real and perceptible benefits.
"


Verified
5/5

2014-03-11

"I'm a repeat costumer and very satisfied with the product and overall service."


Verified
4/5

2014-02-28

"Nas primeiras compras que fiz, o aviso de envio foi mais rápido e bem explicado. Já nas ultimas alguma coisa mudou."