"Shady company with shady practices.i wish iihad read reviews before ordering. FAKE TRACKING NUMBERS. Stay with reputable businesses. DON'T TRUST THEM."

"Good prices and selection, but your item will come damaged. Their shipping department is terrible. So much wasted time in returns."

"Received product damage, item returned but did not receive a full refund"

"The worst company in the world. Avoid it. Sooner or later you will be robbed. They did not refund the cost of the returned damaged vinyls claiming that they did not receive them in the returns department, and the parcel was registered and I have confirmation of delivery.They sell used crackling vinyls and re-sealed as new. Avoid !!!"

"worst customer service ever , paid for expedited shipping expected product in 3 to 5 days after 3 days its not even been shipped."

"At first i ordered a box, than they canceled it and payed me only the amount for the box back. the tax value they are not paying back, so in the end was missing a lot of money. they dont react to emails anymore or telling me that they paid back (not true at all)"

"If you value money, don’t order from this guy living in his mother’s basement! You will never see your item, your money, or any sort of response email for weeks, months, if ever. And refund?! NOPE! Do yourself a favor and DONT DO IT! I wish I could give a 0 rating!"

"The worst customer service experience of my life! Steer very clear of this scam company! They will take your $ and run and not return any messages! I wish I could give negative stars!"

"Report scam 1877 FTC Help I did. "

"Mostly pleased! Bought the individual 40th anniversary volumes of the Queen collection (Vols. 1-3) and they were packaged carefully, at my request.

I have been concerned about counterfeit media for sometime, and took my time to select a reseller for whom may actually have the authentic versions. There is so much out there about the cheap, Chinese fakes.

What I received appears to be the real deal. Other than a few cracked and broken jewel cases, which were easily replaced, the CD perform solidly.

Will definitely buy from them again!

"

"I place multiple orders with importcds.com. the prices are great. Better yet if you order multiple CDs the shipping cost per CD drops. It doesn't work that way with Amazon. I once sent an email to them asking a question of curiosity and they did not respond. However, that doesn't detract from the value provided. I always check with import cds.com before ordering any CD."

"I ordered a vinyl record as a gift to go with her new record player. The vinyl was so badly warped we couldn't play it. No Christmas music for Christmas morning. "

"Had exactly the same issue as Dave1975 --they cancel orders and do not refund the tax or the shipping and its tax !!!
and they never answer the enquiries just responding that the matter will be looked in to."

"My advice would be to avoid this company. Even if items you ordered are not in stock, they will immediately charge you the full amount of your order. Weeks later, they will tell you that they were not able to obtain the missing items, and that they will refund you for them. However, they will only refund the price of the items, NOT the shipping and handling you already paid on those items. If they bother to respond to your customer support email, which is not always the case, they will claim you weren't charged for shipping and handling on those items, or come up with some excuse as to why they can't refund you properly. Very unprofessional. So like I said, stay away from this company and find another one that has the items you want. You will be glad you did."

"I purchased 3 CDs from Import CD. They crammed them in a small cardboard container. They arrived with all 3 plastic cases badly damaged. I asked for a replacement. They asked for pictures. I took 5 pictures and sent them. Import claimed they did not receive the pictures. I asked twice where and how to send the pictures. Those requests were ignored. I then made a complaint with Amazon. Import now wants me to travel to and from the post office and supply a shipping container—all at my expense and inconvenience. Now I read reviews where returning damaged product doesn’t result in replacement or reimbursement; instead Import ignores its customers. I will never purchase anything from this company and recommend that everyone do the same. Amazon should drop this customer unfriendly company. On to Deep Discount and other reputable companies."