"Let me say that this wig is FABULOUS! It's soft, fluffy, flowy and gorgeous! The closure allows the wig to be styled in a variety of ways. It can be parted on the side, the left or right and down the middle. I will attempt to braid it and wear in a partial updo next. RUN! Don't walk to get this wig!"
"The hair is great and the lace is perfect! It gets frizzy sometimes but still worth the purchase."
"I’ve gotten a couple synthetic ones but really wanted a real hair wig. It looks like my natural hair. I did wash it which took the curls out and then straightened and styled it myself. This also gave it a lot more length so if yours seems short! This is the 20”. After washed it had a super pretty wave to it, I almost left it as is and probably will at some point. But it looks great curled too!"
"The unit is cute I truly love it I just wish the elastic band was tighter."
"The color looks better than I expected. Love this wig! HD lace melts easily. But it doesn't look on me, I have to choose another style."
"I really love this unit it looks like the hate is coming out of my scalp. The hair is so soft. You can wear curl or straight."
"The hair is gorgeous and soft. The hair came with big curls, so I flat ironed the hair and gave the hair a loose curl."
"I am a loyal customer of Idefine, and I must say, I'm obsessed with the HIGHLIGHT color of this wig—it's so chic! What's even better is the minimal shedding and how easy it is to care for. The PRE EVERYTHING feature gives it a super natural-looking hairline, requiring no extra work from me—it's totally READY TO GO. I style it myself with a curling ironto to create different looks, and it looks incredibly natural. Needless to say, I've got many compliments whenever I wear it"
"Easy to manage, no shedding and very soft This is a must buy!!"
"I always order my wigs from Idefine but this one is my favorite,this is my second time to order this one."
"If you are a beginner at wigs, this one is great for you. It looks very natural has a sleek professional way about. The cut is perfect enough of body that is not overwhelming. Again this is a beautiful wig!"
"Hair is very soft, holds color, no weird smells. No shedding, tangling,holds curl very bouncy and manageable. I received a lot of compliments and will buy again."
"I recently purchased a wig from IDefine Wigs, expecting to receive a product that matched the online photo. Unfortunately, the wig I received bore little resemblance to what was advertised, leading to a very disappointing experience.
Upon contacting IDefine Wigs for an exchange, I was taken aback by their request for a $60 return fee. It's unreasonable to charge customers for the return of products that were misrepresented in the first place. This policy seems unfair, especially when the discrepancy is due to the company's misleading advertisement.
Adding to the frustration was my attempt to communicate with their customer service. Our conversation was abruptly disconnected, and subsequent efforts to reach out have been met with silence. While I understand the challenges posed by time differences, given that the company is based in China, the complete lack of response to my attempts at communication is unacceptable.
This experience has been disheartening. I had hoped for a simple resolution, but instead, I am left with a product I'm unsatisfied with and out of pocket with no recourse. I cannot recommend IDefine Wigs due to their misleading advertising, unreasonable return policy, and poor customer service. Customers deserve transparency and accountability, neither of which IDefine Wigs has provided in my case."
"I’m not the one to hype up a purchase BUT I literally just cut the lace, put it on, and went about my day. If you’re still “thinking” about getting this wig, PURCHASE IT SIS! This wig is better than any of my HD and transparent lace wigs, and even looks more natural than my pre bleached one. MUST BUY!"
"I’ve ordered SEVERAL wigs from Idefine. Although they’re all great wigs, this is by far my favorite."