"I purchased bracelets rings and necklaces during the pandemic. I will NEVER EVER purchase jewelry. It was the worst experience ever. Everything turned into rust or the quality was so cheap I couldn’t wear. I ordered diamonds from Macys in the past and was never scammed "

"Ordered a white gold diamond charm it was fake, and a miniature version for doll please never order from these people"

"They shipped with delivery confirmation. I have to work and live alone. Missed the first. Waited around for 9 hours the next day. Friend had to go to the ER, I missed it by 30 minutes. Had my girl friend stay the next day. She waited until 8 hours before getting a notice that they didn’t put the package on the truck. I work everyday and live alone. I will never do order from them again. "

"I just love my Shih-tzu charm. Just waiting for a new chain to wear it on. Have it on a temporary chain for now. It is very nicely detailed and I just love showing it off. "

"I purchased a heart made of sterling silver! It is 1 1/2 by 1 1/2 in size with a big beautiful bale. It is extremely well made and as shiny as gold! I am wearing with my 10k mirror chain in white gold and it takes my breath away to look at it. Very well made and packaged! Thankyou from my heart to yours. I will buy again from your company! Jenny Corridori"

"Buyer beware. These are scammers. I bought over $300 worth of merchandise 7/10/20 and it’s 8/29/20 and I’ve received nothing. When you call it’s the same exact response “I’m so sorry. We have to contact UPS about the claim. And contact our shipping department...” shipping is always conveniently unavailable. I’ve contacted UPS myself and was told the claim is closed. They refuse to give you a refund. Do not order from here, they are NOT A REPUTABLE COMPANY. I’m currently seeking legal advice. In the middle of the COVID 19 pandemic this is what they’re doing to people! SCAMMERS!! "

"I ordered a 14k Scorpio pendant I got a fake 1/4 inch heart with a 1/8 inch key attached to it..I had to take a picture of the wrong merchandise send it to them via email so they can do an investigation is what I was told I'm out the pendant I ordered and money out of my account "

"Hi!

It is very hard for me to find two toned charm bracelets and was excited to find this one:
14k Two Tone Yellow Gold Link 7 Inch Bracelet Fancy Fine Jewelry Gifts For Women For Her - 7 inch Length

Quantity: 1
Total: $555.99

They claimed it is 70% off from over a thousand dollars! That makes it hard for me to believe that it is 14K....it was so light. I plan on visiting a local jewelry store ASAP and get their opinion and facts based on their experience. Based on the feedback I may return it (or not).

I received it timely and in a white fancy box with a cleaning rag. Picture was much more enlarged and so I was a bit fooled when I received it, but I guess I can live with that..just hope that for the price I paid it is truly well worth it.

Crossing my fingers.....

ZGG, San Diego, CA
01-13-2020"

"You get what you pay for and that's reality. But once in awhile you'll get more than you expected. Welcome to Icecarats, I'm very happy with my purchase, their packaging has to use any profit margin but if you're looking for a gift that looks as though you spent a fortune, then you found the right place to shop. And talk about prompt customer service, they have a excellent staff. I'll be ordering again, and again...

Item No. QG4450-18 Go Ahead and Surprise Yourself ;)"

"I just wanna let you know that I'm so happy with the necklace and bracelet!"

"IceCarats made sure that they notify me from time to time about the progress of the delivery."

"IceCarats really was a great help for me to give a wonderful present for my daughter's"

"Recommend this store if anyone is searching for the best jewelry and with great customer service"

"I can't thank you enough for the service and the beautiful ring that I have received. My girlfriend was so thrilled to have it. Customer service was great too. Thank you."

"1/20 Gold Filled 20mm Diamond Heart Photo Pendant Charm Locket Chain Necklace That Holds Pictures W/chain Fashion Jewelry For Women Gift Set.
This product is a rip-off. Turned gray after 30 days"