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5/5

2017-08-20

i cant ask for more

"From KHHI, Nepal have few websites, and they are running well , since i started Mar-18-2006. Anyone on the support is very helpful. and i dont see much downtime as well. very happy!!"

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2/5

2016-10-17

Bad Company

"Myself Cheryl Beverly
I gave my existing project to this company just to customize this and they will complete the remaining. But they did not complete it, left it in a way. They ask me the amount at first and I even deposited the amount but they did not completed my project and have not even returned my amount yet.
Now my Existing Website is completely made by the reliable company named MS Global INC.
Sharing with all of you their Skype ID and website as well, must try this company.
Skype ID: ms.global.inc
Website: http://www.msglobalinc.net/
"

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5/5

2016-06-22

Customer support extremely helpfull

"Mr Kirill has been extremely helpfull with helping me in fixing the contact form Plugin that was installed on my website. I would not have done it without his help. Thanks IXWebhosting."

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Verified
5/5

2016-02-26

Excellent support

"Just a note to say that I just received excellent support from Marina Krestnikova, Customer support on the chat service. I had omitted to update some data and my website was suspended. Marina guided me through solution very simply and effectively and quickly. I have had such good support in the past as well. All I can add is: well done, keep up the good work and thank you. "

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Verified
1/5

2016-02-25

Not as good as advertised

"Our clients come to us complaining of the awful support they have been experiencing from IX Web Hosting services. If you want a strong tech support from experienced employees, do not hesitate to contact us with a coupon 20% discount code BRFVCU."

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Verified
5/5

2016-01-20

Excellent work in fixing my site

"Hi,

I would like to thank for their excellent work in fixing my site. I will endeavor to follow their instruction to make my site more secure so this doesn't happen again. I've read through the links provided and they contain some great tips.

Thanks again, love their work!

Cheers,
Wade
"

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Verified
4/5

2015-12-22

""I've had nothing but good experiences from their tech support. Not only are they prompt but
they often go above and beyond giving me more information than I need or
doing additional work to meet my needs. The services provided give me a lot
of freedom to do what I want and the price has always been more than
reasonable for what I'm getting.. and they can quote me on that too. (which
possibly some minor corrections for punctuation and such.)

I try to make it a point to say thank IX as opportunities present for a
couple reasons. First, because something like tech support can be a
thankless job.. and secondly because it's well deserved and I appreciate it,
especially when there are so many other places which less than stellar
service. I've never had a bad experience with IX and so.. thank you IX
again for the hard work. "
"

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Verified
5/5

2015-09-30

"I just want to say a few word about Vladimir from the support department at IX Web Hosting!
This is great guy who has helped me a lot , but not a just a lot, it is extremely a lot how he has solved me a problem on my website!
He did more then I expected, and solved the issues in a very ,very short time!! He is a clear proof of why I still used IX Web Hosting services for many of my websites!! Thank you so much Vlad!!

Regards to all at IX Web Hosting
I own maximo.rs and I run this website and company seamlessly because of IX..
"

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Verified
4/5

2015-09-21

"As a client and business associate of IX Web Hosting - Their success, stability, security
and profitability will also have a positive impact on my business. This stability, security and profitability of IX web hosting is a good foundation for business like mine to build on in recruiting and soliciting new business who are looking for a proven web hosting company/platform.
"

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Verified
5/5

2015-09-17

"IX and Vitaly (Customer Support Exec) have been very helpful and patient with me through
a long struggle! You can't imagine how much I appreciate IX's support!

-Jim
"

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Verified
1/5

2013-01-12

"Stay away from IX Web Hosting!!! Nothing but problems, I switched a long time ago and found Hostlatte.com to offer the same packages for far less what this suckers are charging. Look for coupons on facebook.com/hostlatte and purchase your webhosting there. STAY AWAY from IX Web hosting!!!"

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Verified
1/5

2009-01-18

"These guys stink. There servers are very slow and their Tech. Support staff are ignorant (I have gone back and forth with them many times on different issues to finally have them fix things on their end that they kept saying was on my end). I have used them for a few years with lots of problems and I am switching now. They blew away my entire hosting account after 3 years of service without contacting me to tell me that my credit card info. was out of date and now they tell me that they can't restore my files, sorry, they were deleted. Stay away from them!"

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Verified
1/5

2008-05-03

"IX's servers are slow. Their support staff is utterly incompetent.

During a move to a new server farm, they placed their default index.html page in my directory breaking my site twice. When I inquired about it, they changed my DirectoryIndex director for who knows what reason, breaking my site once more.

They have failed to admit their mistakes. Instead blaming it on "some one hacked into my site and placed all of IX's default files there".

I eventually got them to turn over the FTP logs. The logs only show log on username, time stamp, and IP. They were also missing entries that should have been there.

They have no other logging in place that could evaluate their situation. Completely unacceptable.

They simply keep saying that "there is no way this could have happened" when it clearly happened. Twice.

Connections from my php site to their mysql database are refused about 2% of the time. I'm running a vanilla SMF forums install.

Stay away from these people.
"

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Verified
1/5

2007-11-13

"IXWebhosting is awful! I have to say that my experience with them was less than acceptable. Their servers would slow way down every few days, rendering my site extremely slow and at times, even not accessible. IXWebhosting's customer support is also quite lacking.

After I moved to another web host, my site got about twice as fast and tons more reliable. I would recommend not going with IXWebhosting.
"

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