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Product & services pricing
4.38/5
Chance of future purchase:
4.69/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2021-07-17

A pleasant experience

"Prompt delivery and exactly what I ordered."

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Verified
5/5

2021-07-09

Good products. Quick delivery

"Graphics card arrived quickly and in good condition."


Verified
5/5

2021-07-01

Great product

"Quick response on a solid product"

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Verified
5/5

2021-06-14

Important item for me was ordered easily and arrived quickly.

"Important item for me was ordered easily and arrived quickly."

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5/5

2021-02-09

I received the product and it was wonderful

"I received the product and it was wonderful
But i faced only a problem wuth fedex's company ****
I will buy from the same site in the future
But I will do better UPS
"

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Verified
5/5

2021-03-03

FAST shipping

"Product was shipped same day and delivered the next. Also package required signature which was a nice extra layer of security that was appreciated. —Customer service was very helpful. I’ll def be looking here first for future technology buys."

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Verified
5/5

2021-02-01

Quick

"These folks had what I needed and shipped it quick. Thanks!"

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5/5

2021-01-13

Good support good payment system everything good only customs problems in my country taxes

"Good support good payment system everything good only customs problems in my country taxes"

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Verified
5/5

2021-01-01

Excellent service

"Excellent service ship fast"

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Verified
2/5

2020-12-01

Slow delivery and response

"The order takes too long to be shipped. The first expected shipping date was delayed further without notifying me. I have to follow up several times to get an update or response. I hope I can rely on the informed next schedule."

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Rep reply posted 2020-12-01
A rep from IT Creations, DougStuman, has responded:

“We are sorry your order was not delivered next day but we only do next day delivery in the continental United States. As you are located in Thailand, we have no control over international shipping times. From our records, your shipment was sent out on November 17 and delivered on November 23rd, so I am not sure what you mean by “…hope I can rely on the informed next schedule.” We do try to make every order a 5-star experience but things beyond our control do happen and we apologize that you are not satisfied with the delivery and response regarding your order. ”


Verified
5/5

2020-11-18

So great to have this vendor so close ! ! !

"I had a business customer with a 'server down' situation - IT Creations had both the PSU & MoBo for a Dell Workstation that served a critical role in the company's operations - they had no redundancy at all, so production came to a halt. Time was of the essence. Thanks to ME working over the weekend and my partner, IT Creations, we were able to save the day !"

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Verified
5/5

2020-10-08

CPU cooler

"Works great and fast delivery "

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Verified
5/5

2020-10-07

Memory Module SK Hynix 4GB PC3L-12800R

"Fast delivery and product came as described and working fine"

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Verified
5/5

2020-10-02

excellent service

"excellent service, i ordered and was delivered before the eta date"

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Verified
5/5

2020-09-27

Great service at a great price

"Fast shipping in sturdy container with excellent padding. Items were new and 4 of 4 components worked great. Very happy."

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