"Shopping at Icee Computers was a great experiance, i receieved honest answers for my questions and i even ended up buying a great system for a great price. Iceepc computers is the best reseller around anywhere and i will always go to them for my computer needs.A+++ reseller rating."
"My experience with ICEe Computers was a fabulous one. Jimmy was more then helpful with answering my questions and installing a new motherboard and fixing the problems I had with my system. My purchases included an Epox 8RDA+ mobo along with 2 x 256 sticks of samsung pc3200 a new water cooling kit and a lian li pc65. If I had found out about ICEe before I threw all my money out the window on my previous system I would have a sweet system. The quality of work is excellent! Thanks for everything Jimmy! Definately will refer you!"
"My wife bought me a Prometeia from ICEe Computers for a Chritmas present. The unit was damaged by UPS during shipping. Jimmy B. went the extra mile to get me a replacement. I have dealt with Jimmy on several occasions, always to my satisfaction.Jimmy is a class individual, and it is always a pleasure to do buisiness with him. I highly recommend ICEe Computers."
"I placed an order at the Start of January with ICEe Computers for a LIS Platinum Blue LCD KIT.
This is a LCD that fits in your 5.25 drive bay. You can then use software to drive the display.
After providing my Order confirmation ICEe has sent neither completed my order nor responded to any of my correspondences.
It's the most unprofessional on-line experience I've ever had.
Do yourself a favor and shop else well. I only hope I can cancel my order at this date but it's unknown if I can since neither the sales nor service departments reply to mail.
-- Edited 2/19/03 --
I've gotten an email from Icee that they've been having email problems (and so it says on there website). So I didn't get a reply from my 1/2/03, 1/16/03, and 1/24/03 emails. Still don't think I'd buy anything but I did want to let everyone know."
"Ordered a prometia from them.A++ service. Got it before christmas as promised. "
"Very pleased with their selection of hard to find products. Quick responses to my questions. Will buy from them again. Love my Prometeia!! Definate A+++ Company. "
"I had a shipping problem with ICEe computer in december of last year.They took care of that problem very quickly.Ordered again on 5/14/03,received great service and quick response to all my e-mail questions.Very professional service.I highly recommend them."
"Bought 10mm tubing for a Korean made, metric-based watercooling rig. Rare item.
Price was right and shipping was fair.
Ended up having standard delivery issues with UPS. Icee Computers was very accomodating. Issue ended up resolving itself, but the friendly and professional response from Isabel was reassuring."
"Great customer service.They were very polite corrected my mistake when I ordered a prometeia unit from them.I needed a Socket A kit for my system but I did not specify which kit when I ordered and almost got the P4 kit.Again they were polite and put up with my annoying e-mails and phone calls.They also made sure I got every thing I needed for the prometeia at one time."
"I have bought several things from here, and have never had a hassle. I am very satisfied with the customer service."
"Ordering Prometeia seems very slow in my opinion too. I know that I had to wait a while because they just weren't in stock, which is fine. But now there are complications with CPU kits and such...I still like them though. Fast email answers and honest help, and I like these guys. If I ever need any extreme cooling again (which will probably be watercooling for my video card), I will order from IceePC."
"order prometeia on iceepc is very slow. other store seems faster than iceepc. but now i'm happy to hear from jimmy him self that my order will be send tomorow!!! :-)"
"Jim (the owner along with his wife) is a great down to earth, yet very bright individual. He'll welcome you to his store like a friend and give you candid and sound advice (even if it means a lost sale - much to his credit). The prices are very fair and the support is bar none. Kudos to the cottage shop in a not so cottage industry. "
"Delivered product requested. Initally a bit of a delay in shipping, but to compensate the company shipped product 2-day at no charge to me. Very pleased."
"I like doing business one on one.I have had some problems with my system and Jim was the person that helped me fix my problem. I have purchased two systems from him and do highly recommend to friends. when they have problems. A.L"