"These people are the pits.
Through the course of my transaction with them I used their "Contact Us" several times and they answered zero times.
Through the course of my transaction with them I emailed "Support" several times and they answered zero times.
WHen I placed my order I tried their link "For a printable receipt, click here" and got an error page.
On the same page was the statement "An e-mail confirmation will be sent to:", but I never received one.
The "Click to Print Receipt" on the "My Account" page also produced an error page.
I actually telephoned them to ask if they were a real business.
I got my order and one of the items was supposed to be 1 package of 25. They sent ONE.
When they failed to call after I emailed them about the shortage, I called them. The first
person I was transferred to told me the items were on back order and I had not been charged for the other 24. Then I got to talk to the guy that had handled my order and he told me I HAD indeed been charged and offered an alternate since they did not have the ones I had ordered.
Their return policy states "..you must include a copy of our packing list..." but they did
not include a packing list in the shipment.
The only way I knew what I ordered is the hand written list I made to order from."