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Product & services pricing
0.00/5
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Verified
1/5

2003-12-17

"I've ordered a PS/2 game through their web site. Due to the international shipping address, the order got put on hold, and a PayPal payment was suggested.

I sent the total amount through PayPal the same day and sent an email about that to ****@**** , getting an automated reply.

Seeing the order still on hold, I sent further emails on Dec. 3, Dec. 10 and Dec. 15. Each triggered an automatic reply (indicating that email worked both ways), but I never got a personal reply. The order is still on hold today, Dec. 16.

Filing a complaint at PayPal.com showed that the owner of the PayPal account is a Payam Zarrabizadeh, administrative and technical contact for hushgames.com (see whois), also working for noxsolutions.com.

I'm now collecting more information. If you ordered at hushgames.com and not received goods, please contact me at ****@****. In particular, I'd like to hear from anyone who has ordered from them in the recent past (dom666, could you contact me?)

Daniel Hartmeier
http://www.benzedrine.cx/dhartmei.html
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process

Verified
1/5

2003-12-09

"THIS IS COPY OF EMAIL SENT TO HUSHGAMES 7DEC 2003
STILL NO REPLY.

ON THE 15 NOVEMBER I PLACED A ORDER FOR VIDEO GAMES ON HUSHGAMES WEBSITE,WHICH I SEE IS OWNED BY NOX SOLUTIONS,SO FAR I HAVE HEARD NOTHING FROM THEM,NO EMAIL AFTER REPEATED REQUESTS ABOUT MY ORDER,I HAVE EVEN PHONED FROM THE UNITED KINGDOM ON NUMEROUS OCCASIONS TO CUSTOMER SERVICES BUT TO NO AVAIL.I FEEL ABOSOLUTELY DISGUSTED AND CHEATED BY YOUR ORGANIZATION THAT A CUSTOMER CAN BE TREATED IN A OFF HANDED WAY,YOU HAVE EVEN TAKEN PAYMENT FROM MY PAYPAL ACCOUNT,WHICH I HAVE CONTACTED, TO TAKE LEGAL PROCEEDINGS AGAINST HUSHGAMES.I HAVE ORDERED ITEMS ALL OVER THE GLOBE BUT HAVE NEVER BEEN TREATED SO SHOCKINGLY. ITS ABOUT TIME PERSONS RESPONSIBLE FOR THIS MESS SHOULD BE DISSMISSED.SO FAR YOU HAVE RUINED MY SONS XMAS AS I PROMISED SAID GAMES.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability