"I am a very satisfied customer . The tablet is very beautiful , use it is very funny : it is a solid and precise instrument , I'm excited . I want to express my appreciation for customer service Huion because there was a problem and was brilliantly solved . The product is important, but the reliability of those who produce it is even more."

"Upon order of my purchase, it only took 7 days for my package be delivered in my doorstep. The package is free from any scratch and damage. Overall, it was really fast and safe!"

"Good tablet for everyday all day work abuse.

The only improvement that should be made is full independent functionality of every hotkey.

The unit is constructed with 16 hotkeys, plus touch keys. In reality, only has functionality as 8 hotkeys. I did testing with Huion Tech Support over a 2 month span in attempt to discover a way to achieve full functionality. 8 is its maximum payload.

I purchased under the impression of 16 hotkeys, which could be more so the solo actions of the direct online vender I purchased through. So, other than this misrepresentation, it's a great tablet. I was able to customize a workaround to maximize hotkey and touch key setup for my specific work purposes.

Still an overall recommend.

And the price alone makes this tablet a steal for the surface area and functionality."

"I haven't received my parcel And nobody called me!"

"I exchanged a few emails about different versions of driver software (latest from the website compared with the version on the disc that was supplied) and was satisfied that help is our would be available if or when I need it. "

"I was so impressed with the customer service at Huion. I used the instant messaging service and the person who helped me was very efficient, helpful, and responded promptly to my questions. When they were unable to find a solution to my problem, they referred me to an email address which I emailed. I received a response the next day and a solution was found. Thank you very much!"

"I got a dud, and yes it took me far too long to finally set the thing up and realize it was a dud, but I basically lost out on it because it was out of the amazon.com return window. You get what you pay for! "

"Easy international transaction, very quick delivery and the lightpad works perfectly for my photography projects. Very happy overall!"

"i was very upset when my pen mysteriously malfunctioned while in use and the same problem persists to this day and there is no way for me to fix it."

"I did not read the listing completely and went by the picture. Huion told me they did not have 8 button mods so put in 12 button instead. I felt it is deceptive to do this as people may go by the picture, "

"Good quality product competitively priced and delivered well within the stated time. Online support second to none."

"I ordered a tablet from Huion because I heard their customer service was better than that of Monoprice (I had to give up on my old Monoprice tablet after having technical issues with it). When I had an issue with my Huion tablet, they responded very quickly and in great detail, and made lots of effort to fix the problem even though there was a language barrier. When their first attempts didn't work, they didn't give up, even asking for video of the problem to properly diagnose it, and it's working just fine now."

"The duty was simply too expensive (more expensive than the product itself!) so I decided to leave it be. Rip my 35 euros :( This isn't your fault, though. I'm sure the tablet itself would've been great. DHL Express is apparently sending it back to you. Oh well, that's life..."

"Super upset with the shipping cost and that they still charged and shipped my order after I canceled before it shipped."

"Was suggested to take a pen as the tablet one-year-old does not work but it still does not work - it is an overhyped expensive low-quality product."