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Verified
1/5

2015-04-21

"No phone number on their website (sketchy). I had ordered some accessories for our new Acura MDX. They e-mailed me back days later, stating that the "ship to" address is not on file with my credit card. I have absolutely no clue what this means. I have a signature visa card that we constantly use, spend over $10k a month on, and have parcels shipped to our weekend home address all the time. No retailer had ever stalled an order on us because the "ship to" address was different than our billing address. Their website must attract customers with a lot of stolen credit cards I suppose. When I called my credit card, I had spoken to one of their reps, as well as a supervisor. Neither one of them had any way of adding a separate address to my credit card file.

I'll take my business elsewhere.
"

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Verified
5/5

2013-08-03

"Great deal. Exactly as advertised. Good instructions. The roof rack was an exact fit for the Honda Odyssey. Thanks."

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Verified
1/5

2013-07-17

"Cannot recommend. I spent $500 and am trying to return one $60 part, and no one will answer my emails. Abysmal customer service, maybe they'll talk to my credit card company."

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Verified
5/5

2011-01-28

"I've been dealing with HandA for several years now for accessories and service parts, just found out they now carry Weathertech floor mats for my CR-V!! They also have free shipping for the Weathertech mats.

Their prices are among the best and customer service outshines anyone else.

I don't write many reviews, but they deserve a good one for all the years of great service.

Ty
"

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Verified
5/5

2010-08-14

"I use HandA all the time to buy air filters and wipers. Sometimes touch up paint. Never had any issues with the products. Good price for authentic honda parts. I am sure you have a few friends who own a honda so you can always order in bulk to save on shipping."

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Verified
1/5

2009-09-02

"Terrible experience. I purchased a kayak attachment that was defective. HANDA couldn't have cared less about my problem when I contacted them. HANDA tried to tell me the product was not defective. I paid hundreds and got a useless box of crap. NEVER AGAIN!"

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Verified
5/5

2009-04-25

"I found these folks (HandA-Accessories.com) though a search in Google when looking for replacement floor mats for a 1998 Honda Accord. The main complaint with my current floor mats is that the driver's side mat kept sliding up, creating a dangerous situation by the gas pedal. I tried carpet clips, but those ended up not being a good long-term solution.

HandA-Accessories.com's web site was very well organized, and I quickly found what I needed, which was Honda brand floor mats in the correct color. Even with shipping, their prices were much lower than the dealer or any other place I found. The order was easy to place and they shipped very quickly. The online shopping and purchasing experience was a pleasure.

What was a VERY pleasant surprise, was that there was a hardware kit (and instructions) included with the Honda mats that allowed me to install a post on the driver's side that holds that mat in place. No more sliding!
"

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Verified
5/5

2009-01-27

"Since the new item thieves are into stealing were tires and rims included, I decided to purchase locking wheel locks for our Honda Civic LX. I found HandA Accessories via the web. Their prices beat the competition. It would have made me do flips if there was free shipping. I got the full original Honda part with lock and storage bag for 19.99 plus 7.99 S/H sealed in a new blister pack. It took 7 days to arrive via UPS ground. Will definitely order again when needed. "

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Verified
5/5

2008-01-26

"I ordered a Painted Factory Honda Rear Wing Spoiler. I could not believe how fast I received it. I would defiantly recommend these guys. The price was also very completive."

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Verified
5/5

2007-08-19

"I had ordered some touchup paint a couple of years ago and had a good experience from handa. Last week I ordered a factory rack from them and had a perfect experience. I selected the most inexpensive shipping and still received my order in less than 24 hours via UPS (I live in Nevada). I would feel very good about ordering from them."

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Verified
5/5

2004-10-27

"Order on a Sunday. Arrived Tuesday. Smooth and secure transaction. Will do business with this company again."

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Verified
5/5

2004-06-16

"I was satisfied with the products, delivery time and product prices. I searched a number of other sites for products for my Honda Element but did not find much."

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Verified
5/5

2004-05-22

"I have ordered numerous items from these guys, from oil and air filters to mudflaps. It's a great route to go. Buy a baseline Honda from the dealer, then install all the add-ons yourself with parts from these guys. It's cheaper and it adds to the value of the your Honda without breaking the bank.

H and A have been consistently quick and reliable with all of the orders I have placed with them. In the majority of cases, they are less expensive than the dealer. Even with shipping charges.
"

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5/5

2003-06-19

"By far this place has the cheapest Honda accessories even compared to hparts, collegehills, etc. Usually their shipping prices are cheaper so you save money when you compare the total out the door price for what you bought. I've purchased from them 3 times for things for my 2003 Accord. Usually I will buy from Handa and then have my dealer install it which saves a lot of money because the dealers charge list price for their items.

Handa Accessories is the online parts seller for Carmicheal Honda in Citrus Heights, Northern California, so you get the 1 year/12,000 mile warranty with your parts that you would normally get from buying from any Honda dealer.

Positives:
Low Prices
Fast Shipping
Online chat help

Negatives:
Impossible to get someone on the phone. They probably get hundreds of calls especially from kids customizing their cars so they probably can't handle the call volume or something so they always want you to email.

Alex
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Overall web site
Speed of web site
Web site being easy to use
Web site reliability