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Product & services pricing
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Customer service:
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Return/Replacement policy:
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Verified
4/5

2004-01-20

"Acquired touch up paint, rear bumper trim, front grill & rear seat cover. Front grill vendor could not produce product in a short time so took order without this product. Vendor provided me with good service and updates on the status of my order when asked. Price of products was reasonable compared to other on-line vendors."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site