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Product & services pricing
0.00/5
Chance of future purchase:
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Shipping & packaging:
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Customer service:
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Return/Replacement policy:
0.00/5
levinsje
Verified
5/5

2004-01-28

"Excellent service!
I ordered on Sunday and the package arrived the following Wed. I specified ground service.

I have dealt with a few bad online companies but Home Theaterphiles is the best!

I inquired on my tracking number by email which was answered within 1/2 hour."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
cseyer
Verified
5/5

2003-10-28

"I ordered a Sony receiver online through Yahoo Shopping. Order was quickly confirmed and received an invoice and tracking number the following day. Item was well packaged and double boxed. Would shop with again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use