"I saw the less-than-favorable reviews for this place, but I decided to take a chance. I ordered a figure that was sold out everywhere except for places like eBay (for exorbitant amounts of money, though). It arrived quickly (with tracking) and in perfect condition. I will do business with them again. :)"

"-On Dec. 1, 2008: Placed on order for a pre-order item that will be release in April 2009, paid in full via instant pp cash.

-On April 25,2009,. emailed them to check up on order, they said it has not been released yet as it's still April.

-On May 5, contacted them again to see, said they need to check with their supplier.

-On May 10, never heard back so emailed them again. Said they dont have it, and dont know when or will ever get it. I asked for est.date or refund to buy somewhere else.They said it has not been released yet in the US.

-From May 10-late May, i called and went to several stores around me, they all have the items in stock or on shelves. Contacted Hobbygen.com again and told them that. They no longer response or give me an answer or refund. Email and called them many times.

-Now June 5, no response, no items at all. I even called in and left a message cuz no one picked up. Also left a message to their website.

So in short, they took the money, but never even place the order with their supplier or they never intend to have real items at all. When confronted by their lies, they stop responding.

I have since filed with the BBB and they did not response to that either. Be careful when buying from them."