"WARNING - I just ordered a Turnigy 20 6 cell 22.2V battery for £192.48. When I received the confirmation the shipping costs were quoted at £324.47. Since I had 2 Turnigy 4 cell LiPo batteries delivered a couple of weeks ago at a shipping cost of £70 I think misread the shipping cost as £32. I immediately contacted HobbyKing to cancel the order but they said it had already been collected so couldn't be cancelled. FedEx denied having collected it but said only HobbyKing could cancel the shipping. Utterly disgusting and smacks of a total con! I have already been stung for £82 import costs for the previous 2 batteries. All I want is a refund as no one in their right mind would pay over £500 for a single LiPo model battery"
"Bushmule v2
Showed up with 3 broken servos, fuselage not glued, motor bearings noisy. Flew like crap and total loss.
Will never buy anything from Hobby King again, wish I read the reviews at sitejabber.com etc.
Company sells garbage product that looks good on video but at closer look is just pure trash."
"scam site. stay away. orders are not arriving. . They do not produce any Solution."
"It was a site where I have been shopping for many years. My order, which said that it was sent in 2019, has not arrived yet. They certainly do not produce solutions.
they give the standard answer. They did not produce a single solution for the product that they said did not come back to them for 3 years.
"
"shipping expensive product not that good quality all battery die less than one year slow website"
"Ordered and paid for a FrSky X7S in promotion (GLOBAL warehouse) on 13/09/2019 (order 102076015) with expected arrival date at the end of November. After 5 months and various requests they tell me that they don't know if and when it will arrive. They have the same radio available in their EU and UK warehouses but don't ship.
They put a 50% promotion item, they took the money to do their interests and when the person who ordered it gets tired of waiting they return the money. Money that in the meantime they used to do their business.
It is a scam."
"They dont send anything. They say ship a 150$ without tracking, really they dont send anything, is the way how they works. Totally scammers"
"Ordered a lipo battery 5000mha 4s
Paid £5.20 for next day delivery
Ordered it early in the morning of the Thursday expecting it Friday or latest Saturday. As would have been in to receive it from postal service.
Battery was not dispatched until late friday.contacted "customer service"
No help what so ever.
Was told it is not next day delivery despite clearly saying that on their site.
But I was fortunate that they had dispatched in less than 3 days as this is there normal speed.
When explaining the expectation of next day delivery is it is with the customer next day was told this is up to the postal service and nothing to do with them.
Stated wanted a refund of my extra postage. Told no as not there fault they take up to 3 days to dispatch
The battery finally arrived Monday. So not even next day and the postal worker said they had not paid for this.
By this time I was out at work and had to travel several miles to the depot to collect. Time and more money waisted.
My opinion that this company is the worst for customer service. Does not inspire me to use companies like this and can see why so many use big online retailers who do offer and deliver next day.
Feel hobby King is clearly engaging in false advertising."
"More dirty china slime scumbags ripping off anyone and everyone. They post amazing non existent deals, at least I got a refund 3 months later. SCUMBAGS"
"Ordered two items at the same time only to find out AFTER I paid that one item shipped from US, arrived in 4 days, other item shipped from CHINA, 21 days and STILL NO ITEM! Can’t use one without the other too, so basically ESC I purchased is useless!"
"Read the reviews and was scared.
The deal was 250usd on Drone RC transmitter plus telemetry module. State of the art.
It went down for 4 day ship - Hong Kong to my house near Alabama. Perfect plus extras. Save nearly 40%.
Top seller by any measure.
"
"Shipping is very expensive and takes a long time. I received an email that my product was stuck in customs and I had to chase. It didn't make sense being it was only batteries but I did the chase. Turns out that it was abandoned by UPS as non deliverable. Hobby King first blamed me for address but the address was correct. They then blamed UPS. No blame or accountability for them. They just keep the shipping amount and only refund product amount which is less. They could care less about any issues because they keep your money either way"
"ORDER #101335212
I have contacted you twice already to chase up part of my order missing. Can you please send the missing items. Thank you.
171000435-0 and 601CC-14-30c to be shipped from Hong Kong have still not arrived.
Please do not continue to avoid sending out my order. I have paid for these items and I need you to send them to me. I have waited 6 months for these items. Either send them to me or send me a full refund."
"They are making illegal selling. I paid in November. But it did not arrive. Contacted hobbyking but they are saying you have to wait because it is untrackable. I wish I would have sent the money untrackable."
"I ordered on the 29th & get my package on the 6th. 10 days from Oregon to California? The I open the package; missing parts and couldn't complete project by deadline. DONE!"