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5/5

2022-05-03

Great customer service.

"They kept me updated by email while FedEx was running behind."

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1/5

2021-10-23

terrible customer service

"I ordered a wheelchair part and they sent the wrong one. Tried to get a return label and ended up sending it back. Now they refuse to refund. I am now out the payment and shipping both ways. If they are not a scam they sure don't service their customers very well!"

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4/5

2021-02-15

quick

"They delivered my order very quickly. "

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Verified
5/5

2020-12-09

Well Seated

"I mistakenly had ordrered the wrong size seat for our walker. I was able to contact HME via email and was delighted to revceive a response within the hour. Arrangements were made to get the new seat to me within two hours of my original contact. Great people to deal with!"

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5/5

2020-12-09

Easy to look up item

"Was just looking to replace my brown bag and compared pricing with other companies"

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5/5

2020-12-03

Great experience and value!

"I needed to get a controller delivered as soon as possible without being price gouged. This was the place and looking forward to the quick delivery service."

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4/5

2020-11-25

"It would be easier to decide which items I wanted if there had been more pictures of each item. This was especially true of the walker bag."

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4/5

2020-11-23

Could not call or chat with customer service

"Needed to buy a left brake assembly for a Roscoe ROS-RLTRAN-BL Rollator and wanted to discuss what comes with this assembly. No phone or chat options to ask questions."

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5/5

2020-11-18

Parts for my nother's walker

"Site was easy to navigate, price was about 25% less than from the manufacturer, clean ordering process and free shipping. Found what I needed in less than 5 minutes. What's not to like."

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5/5

2020-11-17

facil y rapido

"relativamente facil encontrarlos en internet "

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1/5

2020-11-14

Overpriced, inconvinient

"I could not log onto my account for some reason, It would not take my card and your products are way overpriced for a retires-limited income old woman."

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1/5

2020-11-13

Lousy service

"I expected to speak with someone about a refund that is long over due, and a return authorization that was submitted over a month ago. I called and was told I could chat online. Where is this option?
"

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5/5

2020-11-03

Drive Medical Specialist

"Site was a bit difficult to navigate. Went to reorder from past orders and it would not process."

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5/5

2020-11-02

Very good

" Love the walker east to locate part needed"

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5/5

2020-10-29

"Happy to find item that I was looking for!"

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