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Product & services pricing
0.00/5
Chance of future purchase:
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Return/Replacement policy:
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Verified
4/5

2004-12-31

"hello i would just like to say to anyone buying a new pc from highwire pc be patient i love the pc i got i bought amd athlon 64 3700 it is an awesome pc the customersupport was fair thus far and they will reply im in illinios and it took roughly 15 days to get my pc thats not to bad i guess all i can really say is if highwire can keep the prices like this then the competion is in big trouble if you dont beleave me check out some other places your not going to get deals like at highwirepcs so to sum it up AWESOME PC good luck to all you new buyers"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-12-26

"I purchased a complete system for my 17 year old son who is very much into gaming. After placing my order, I changed it a couple of times, but this did not deter HighWirePCs from getting the system to me in time for Christmas. My son is VERY happy with this high quality system which we obtained for less than half the cost of similar systems elsewhere. I did a lot of research to find the best product at the best price and would recommend HighWirePCs to EVERYone! You just can't beat them for quality or price and they were excellent to deal with. HIGHLY RECOMMEND!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site