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Product & services pricing
4.38/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2015-08-12

"Best online retail price on the rare Family Reserve 23-year Pappy Van Winkle. Customer service, shipping, and the whole experience went flawlessly. Prices had updated based on new inventory, but they honored the original price I had found."

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Verified
5/5

2015-04-21

"Hi-Time Wine Cellars was one of the only alcohol delivery sites on the web I'd ever used, and their price offered for one of my favorite tequilas was lower than anywhere else on the web, so I was a bit worried ordering from them.

But now, after two orders of 10 and 15 bottles, which both arrived safely and well-packed, I just put in my 3rd for 51 bottles. Might as well stock up.

They sell wine, beer, vodkas, tequilas, whiskeys, etc, not just wine as the name might suggest.

I also called them up to ask a few questions, and they picked up in seconds and were polite and willing to answer them.

Shipping and handling costs seem fair - about $2 per bottle in my case because the bottles are oddly shaped, but otherwise a flat $10 per 12-bottle case of skinnier bottles, at least when shipping to California.

All in all, great experience.
"

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Pricing of products and services
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Product Returns/Refunds/Exchanges
N/A