"I purchased a NAD M28 Power amplifier from this company and received it 3/4. I was in the midst of putting together my home theater, so I did not install the amp when I got it. I then had to attend a yearly job meeting in New Orleans for 7 days.
On 3/22 I attempted to install the amp.
It was incompatible with my ]BL
Synthesis receiver. On the weekend of 3/26 I sent a return request to the CS explaining the situation. Their reply was "you are out of your 14 days" (a ridiculously small trial time). I am now stuck with an amplifier which does not work with my system. Stay clear of this company. You've been warned."

"The owner was quite unfriendly over the phone, but I ignored that cue and purchased anyways. Then something came up & I proceeded to request an RMA for my unopened item. The restocking fee and freight charge were ridiculously high. Do yourself a favor & make your purchase with one of the many, many merchants who have good return policies. You may never need it, but why take a chance?"