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Verified
5/5

2010-12-24

"Quick shipping. Good products. Cost effective merchandise."

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Verified
5/5

2010-12-09

"I order from HiTech Vendors in the near future. The prices are discounted, I ordered with ease (no hassle)and my merchandise was shipped to me within days and very well packaged. Thanks HiTech!

Tina
"

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Verified
1/5

2010-04-14

"This is one of those few remaining on-line Companies that have arcane policies for the return of defective merchandise that require Customers to jump through hoops! Since this Company ships defective merchandise, you will have problems!

Only a very few remaining on-line retailers require their customers to return defective merchandise, (even if the defective product was only one of other non-defective products), in the original shipping container, including ALL original packing materials and the HiTech Vendors' barcode sticker on the container. HiTech Vendors' will NOT accept ANY returns if this requirement is not met. If you do not save these materials, your out of luck. Did HiTech Vendors purposely design their return policy to thwart the return of defective merchandise...? You be the judge!

I recommend that prospective customers stay out of harms way and don't take the chance. Do not repeat my mistake. Make your Purchase from another, reputable, on-line retailer!
"

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Verified
5/5

2009-01-29

"I ordered a bulk quantity of SD cards from Hi Tech Vendors. The transaction was a pleasure. Sandra the sales agent was very infomative, and replied to all E-mails and phone calls quickly. She was very personable and knowledgable about the products I was requesting. I placed my order on Monday(1/26) and recieved them 2 days later on Wednesday(1/28) everything was as promised. I will definitely be doing lots of business with this company. Very satisfied customer."

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Verified
4/5

2008-08-26

"Recently I bought SD memory cards twice from this shop. Their price was very attractive and shipping/handling is free. Very fast handling and delivery. One thing to note before putting an order to this shop is that the mail they use at free shipping is the USPS First Class Mail and I don't know but its tracking system did not show the status information correctly for both cases of my order. However, their handling and shipping is very fast and I just waited a couple of days, and the package arrived.

Overall I recommend this store.
"

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Verified
1/5

2007-07-24

"Ordered USB 2.0 Flash drive and received the wrong product. Sent email 2 times, left offline chat support and called customer service but still didn't resolve on how to go about exchanging the wrong item. Customer service promised will email RMA number and detail, but still has not received anything from them. This site does not have great communication at all with online customer. They are obviously missing the point being ONLINE retailers...

Update: Called again and once again they promised to fax over return label to ship back the wrong order. I wasted all morning waiting for their fax. Another day waiting for their lousy service to exchange their product.
"

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Verified
5/5

2006-11-16

"Fast shipping and packed well...got what I ordered."

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Verified
5/5

2006-07-18

"After a brief consultation with the company representative, I bought a Maxtor hard drive from HiTech Vendors. The hard drive was delivered to me on time and serves me well without any problems. I would buy from them again."

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Verified
1/5

2006-06-15

"they sent me the wrong size multimedia card. sent email and still have not had a response from them to correct their mistake. i will not use them ever again. customer service SUCKS!! they dont even have a phone number to get a hold of them. Only by email. whats up with that???
"

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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
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Overall web site
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osh
Verified
5/5

2006-05-15

"HiTechVendors is without a doubt provides one the best online shopping experiences. Easy to use interface, great prices, fast shipping. Highly recommend!!"

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Verified
5/5

2006-05-03

"I have ordered PC memory and was very satisfied. That was my first experience buying from HiTechvendors.com. Web site very easy to use, excellent selection, excellent price, excellent service, very fest delivery.

Thanks! Would definitely do business with them again!
"

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Verified
5/5

2006-05-01

"Excellent seller. The shopping was easy and the shipment was quick. Very good price. I would recommend HiTech Vendors to anyone."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability