"I ORDERED A KINDLE FIRE MAX USB HUB THAT WAS IN STOCK. 3 WEEKS LATER NO ITEM, AND NO REPLY TO 2 EMAILS. I DO NOT EVE N THINK THIS PRODUCT EXISTS. I DONT KNOW WHY PAYPAL HAS NOT DROPPED THEM. I GOT MY MONEY BACK FROM PAYPAL. WHAT A SCAM."
"Ordered three cords with expedited shipping. What a joke. Filed fraud calim to try and get money back. They do all of this to get card numbers to steal from American people. Don't believe they are in US. Maybe India where all other scammers steal. People like this should be in mental institutions. Since numer is in TX will contact Gov
Abbott.
May the burn in Hxxl.1"
"I ordered a charging cable for my I phone 15 Pro. Finally, after three weeks it arrived and it does not work. It will not charge my phone. I called customer service many times and left messages and received no response. I Emailed the company at their sales and support sites many times and no response. This company is the worst. There is no customer service. I tried multiple times over several weeks. Do not buy from this company!"
"Ordered a wireless charger on October 10th never received it. Contacted hedocell and was told that I never paid for it even though I have conformation from them they tried to get my to make the payment again. What a joke. Never again. Calling bbb and lawyer "
"Bought a charging cable that does not work.
Unable to return as the company ignores their e-mails and phone calls."
"Order a pack of USB cables 2 weeks prior to trip. When I saw that I did not receive within a week a shipping confirmation, I decided to cancel my purchase.
Went to their instructions for Customer Service & Returns. Called left a detailed message to cancel my order. Sent emails to both dept. Service & Return. No response. Went on my business trip and when I returned they had mailed out the product that I had asked to cancel.
Its been a week now leaving 5 messages and sending emails to both departments and NO RESPONSE!"
"Sent me the wrong product. Email address is not reachable and no answer on the phone and will not call back.
Avoid at all costs."
"On Sat, Feb 18, 2023, Hedocell confirmed my order. The order number is #584-***-***-****.
On Thu, Mar 16, 2023, I emailed Hedocell that the dongle is not working for aux, but does work for power only. I asked for a return label. No response. Again on Sun, Mar 19, 2023 I emailed asking to process a replacement.
I have never got any response. My request where well within thier 30 day policy.
"
"Don't buy from them. I sent three emails to three different email addresses within twelve hours - ordered Saturday night, sent the emails Sunday morning. Never received an order confirmation or a response. Received the package on a Saturday (one week later), terrible quality and at least one item clearly did not match the description. Called Monday morning, got a message, and I left a message. Haven't received a response. I'm in the process of trying to get a refund through Paypal. I live in the southwest. From experience, I would guess this is a company in Mexico that uses a south Texas phone number to run the operation. "
"They quickly take your money.
Fail to confirm your order.
Fail to provide shipping/tracking information.
Fail to respond to the various contacts that they provided.
Case filed to redeem my money.
I learned a lesson to research companies before I purchase.
"
"Horrible - defective product- no way to call, only text or email with no response. Never buy from them."
"one of the head pieces stopped charging in a week"
"I wish I’d seen theses reviews prior to ordering 4 charging cables for my iPad. I ordered navy blue braided 10ft cords (received bright turquoise), and I was sent wrong ones that DIDN’T FIT! I’ve tried contacting Hedocell by email 3x for return label, no response, and left phone messages (they don’t answer their phone nor return emails). Tomorrow I will contact my bank and get the charges reversed. "
"It wouldn't let me cancel my order when I bought it "
"This company has the worst customer service I have ever experienced. I ordered a 10 ft charging cord for my iPhone and iPad. The charging cord does not work. I have emailed and called the company several times for a refund and have received no response. This is an extremely frustrating experience. "