"I was searching for a type of magnetic door locks i've seen it at a freinds house in harwareandtools store but i didn't find what i want so i decided to give up but i did more research and boom i found a couhome.com store that's completely new and they have what i want i bought my product from them and they are great and good cutomer support thanks to hardwareandtools for bringing me to this store i don't have anything to worry about with them "
"Ordered per there description stating Watts Water Coupling 3/8" nothing nothing more nothing less.
I ordered it for 3/8" tubing. Ordered six couplings and paying their USPS Priority pricing which is high. SEVEN days later!!!!! I receive the couplings. Turns out Watts Water describes their couplings as ID not OD even though they do not indicate so by LEAVING OUT OD OR ID and Hardware Tools just posted it as such taking no responsibility for misleading advertisement!!!! Keep in mine everywhere I have shopped gives their description including either ID or OD some even go the extra mile and state ID and OD.
Upon dealing with their customer service they not take responsibility for their misleading posting and blames it on Watts Water saying that is what was passed on and will not refund the coupling that I had torn open packaging to remove the coupling They will refund the other five. So... I am out of over Twenty Five Dollars in time and materials to ship back the remaining five couplings. What I am out of for paying USPS Priority, the coupling I cannot use, a mailer, postage and my time.
POTENTIAL CUSTOMERS BEWARE OF MISLEADING POSTINGS AND THERE EXTREMELY SLOW SHIPPING WHEN YOU PAY EXTRA FOR PRIORITY!!!!
RUN DO NOT WALK AWAY FROM HARDWARE AND TOOLS.
However your mileage may vary.
It will probably take forever for my refund after posting this truthful experience!"
"Placed an order to only have company send me an automated message that my items are "back ordered". I have tried to contact the company via both phone and email for days and nobody EVER responds. Stay away from this dumpster fire."
"I order some gate hardware. The description in bold print was misleading at best. 18 INCH BOLT HOOK it was in the fine print were it said 10.25 inches. I asked for an authorization to return the item. They said I could return the item but they would NOT RETURN MY PAYMENT of 52.99 even if I paid for the shipping. Have you ever heard of a retailer stealing from their customer. "
"Sent emails no answers and still no item won’t my $183 back "
"I bought a 13 Drawer Tool Chest, paid via credit card and then proceeded to follow the tracking.
1 month later the tracking advised that the Tool Chest had been delivered to my front door, THIS IS NOT TRUE!
I have CCTV cameras at my house and can confirm that nothing has been delivered on the date and time it states it was.
I have emailed 6 times and got one response which stated the following "delivered to front door is meaning that you got the package "
Since then I have had no response whats so ever. DO NOT BUY FROM THIS COMPANY, YOU WILL GET RIPPED OFF!!!!!"
"I ordered 3 sets of 2 (6 seats) Pillow perfect bronwood carnival wrought iron chair cushions. I received a box containing one set of the cushions and 2 lounge cushions in the same pattern. Then I received a shipment of 2 cushions for a wicker chair (right pattern, wrong shape. They also told me they sent another shipment the previous day-- (they DID NOT). I would love to have 6 of the right cushions (wrought iron) so I want to keep the 2 that I have for a few days to see if they may perhaps send 2 sets of the right thing to me. I have even sent to them the UPC for the item from their own website! If they can't in a timely manner ship 2 more sets, I will return all items. I have one label and do not plan to pay to ship back their mistake. I plan to keep the other box until they send me a label to return their errors. I plan to dispute the credit card charge until we resolve this problem. "
"Do Not use Hardwaretools .com their site is not secure and your credit information WILL be compromised. "
"Non comprate su questo sito, sono truffatori. Si fanno pagare, sul sito fanno finta di aggiornare la spedizione ma in realtà non consegnano mai "
"Realicé mi compra hace un mes, me puse en contacto con Christiana Burton, me contestó pero sigo en lo mismo y me bloquearon para enviar correos electrónicos, vil estafadores y siguen estafando y gogell no hace nada."
"Bought a lawn mower. Paid extra money for shipping. Followed the supposed shipping progress. Then all stopped and web site not even work. Still nothing after 1 month. Scammers i believe"
"I ordered twin drill set paid through paypal i followed the shipping process online after 6 weeks it said delivered to front door but i never received it i have sent 10 emails but they haven't replied to any please please do not buy anything from this company i am now going to get this company investigated "
"ordered $440 AUST worth off tools from this thieving crowd they did not arrive at all and they wont answer emails either so out of pocket all my money PLEASE DO NOT BUY FROM THIS COMPANY EVER"
"I made one order around 20 days ago. I paid in advance by credit card and they added more money for shipping. I'm trying to get information about the items I ordered nobody response my email . Also the shipping plan says that items are already delivered but I didn't receive anything. Really bad story.
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"Do NOT buy anything from this company! Their return policy only benefits them. They charge a restocking fee and other various charges that make it pointless to try and return something. All that will happen is you will be out of most of your money and they will have the item back to resell it to someone else. I can't stress enough...do NOT buy from this company!"